BIG-5
WHAT IS THE CURRENT ACP WOW GOAL?
10%
WHAT COUPON ATTACH RATE IS REQUIRED TO MEET THE 2% COMMISSION QUALIFIER?
40%
WHAT PHONE IS CURRENTLY 49.99 ON THE SWITCHER PLUS?
iPHONE 11
WHAT'S THE HIGHEST POSSIBLE SCORE FOR NPS?
WHAT IS THE CURRENT FEATURE REVENUE GOAL?
$6.75
WHAT QUALIFIES YOUR CUSTOMERS FOR THE 20% DISCOUNT ON ACCESSORIES?
3 OR MORE
WHEN A CUSTOMER IS INELIGIBLE FOR AN UPGRADE, WHAT DEVICE CAN BE PURCHASED AT $19.99?
REVVL V
WHAT IS THE HIGHEST SCORE POSSIBLE FOR UCE?
10.0
WHAT IS THE STORE ACCESSORY ATTACH RATE GOAL?
$32.00
WHAT QUALIFIES YOUR CUSTOMERS FOR THE FREE MINI PARTY SPEAKER?
3 ACCESSORIES AT LEAST $19.99+
HOW MUCH IS THE IPHONE SE ON A SWITCHER PLUS PROMO?
FREE
WHAT DOES UCE STAND FOR?
WHAT IS THE MINIMUM UCE STORE GOAL?
9.0
WHAT ARE THE 3 CURRENT SPIFF PROGRAMS RUNNING?
$5 ACP WOW SPIFF
$5 SMARTPAY SPIFF
3-PILLAR VOICE CONV SPIFF POT
HOW MUCH IS THE FREE LINE FOR LIFE?
$15 FOR ACTIVATION AND FREE AFTER
HOW MANY TOTAL QUESTIONS ARE ON THE CUSTOMER SURVEY?
4
WHAT ARE THE 5 MAIN BIG-5 CATEGORIES?
GROWTH
CONVERSION
REVENUE
QUALITY
CUSTOMER EXPERIENCE
WHEN WAS TALKTIME INC FOUNDED?
2005
HOW MUCH IS THE S21 ON SWITCHER PLUS PROMO?
$299.99
WHAT PERCENT OF THE BIG-5 COUNTS TOWARDS CUSTOMER EXPERIENCE?
20%