Contracts
SalesForce
General Knowledge
Solar Lingo
100

How much space does the battery need on the sides for clearance?

What is 2inches?

100

What is the username and password for Aurora?

What is nothing, it automatically logs you in?

100

When does the welcome call team contact a customer?

What is within the first 24 hours of a deal being closed won.

100

What is an adder?

What is anything that is added to the solar loan?

200

In the "scope of work" section, what is the listed price for a battery?

What is $21,500?

200

Under the EEP section, how many hot water heater thermal blankets does the customer receive?

What is 1?

200

Who is the best trainer in the world?

Who is A.J.?

200

What does NTP stand for?

What is Notice proceed?

300

In the "Scope of work" section, how much does an extra battery module cost?

What is $2500?

300

This field needs to be filled out in the customer's opportunity, using their utility bill

What is the "name as it appears on power bill"?

300

What are the three main methods of contact?

What are phone call, text, and email?

300

What are we not going to take anymore?

What is "it"?


400

In the EEP section of the contract, if every item is selected, what is the offset percentage?

What is 25%?

400

In the "Opportunity " where do you put lender information?

What is accounting?

400

How often should our holds team touch an account that is on hold?

What is every day?

400

What does 811 Do?

What is mark public utility lines?

500

How many years is the workmanship warranty?

What is 5 years?

500

In the "customer care" section, when will hold exceptions be used?

What is a cash deal waiting on payment and anything that the rep has been working on that is out of his control? 

500

When is "Hold Day"?

What is every day?

500

If a name is misspelled, what is needed?

What is an amendment?

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