Stakeholders
PESTEL
Key Terms
Functional Areas
Miscellaneous

100

Groups or entities that have a legitimate interest in the success or failure of a business are called

Stakeholders

100

Starbucks and American Airlines recently banned plastic straws for customer use in response to concerns from which of the following external factors:

Environmental

100

Which term refers to the money you get to keep from your business activities once your expenses are paid?

Profit

100

Mario is in charge of his department's planning and organizing. He also allocates resources for his department. Which function does he fill for his department?



Management

100

Accounting prepares financial statements and finance manages company

funds/money

200

Veronica is studying environmental engineering because she is interested in renewable energy. This major has become more popular among college students, and consumers are also looking for environmentally friendly products. This trend is due to which external force?

Sociocultural

200

Changes in government pollution regulations are part of a company's environmental macro-environment. These changes could also be included in which other environmental factor?

Political 

200

_______________ consists of everything that a company does to identify customers’ needs and designing products to meet those needs.

Marketing

200

Every business must have _______________, whose primary role is to invest money in the business.

Owners

200

Several major car manufacturers have announced plans to increase production of SUVs and trucks, and to discontinue several models of cars. Their decision was most likely in response to a change in what external factor?

Sociocultural

300

Common stakeholders for businesses include

Customers

Employees 

Owners

Suppliers

Landlords

Bankers

300

When Apple decides what price to charge for an iPhone, they have to consider the costs to make it. What macro-environmental force would most affect Apple's production costs?

The state of the economy/economics

300

Susie had just finished the first day of her lemonade stand business. After counting all of the money she had received for selling her cups of lemonade, she announced, "I made $12.50"! Since Susie had not taken out the cost of her cups, the lemonade mix, etc., the $12.50 represented ______________.

Revenue

300

The primary person who designs and oversees the transformation of resources into goods or services is called the _______  Manager.

Operations

300

Planning for, obtaining, and managing a company's funds are activities associated with what functional area of a business?

Finance

400

Every business has people with a legitimate interest in the success or failure of the business and the policies it adopts. These people are known as:

Stakeholders

400

Which external force includes business environment information such as unemployment rates, inflation, GDP growth, and oil prices?

Economic

400

The ultimate goal for any business, regardless of what product or service they offer, is to Satisfy customer needs and generate a __________ for its owners

profit

400

Which functional area at McDonald's would be most involved in pricing new menu items?

Marketing

400

Management involves planning for, organizing, leading, and _______________ a company’s resources, so that it can achieve its goals.

controlling

500

Sean owns a local burrito restaurant similar to a Chipotle. He buys his chicken from Fred’s Farm Products. From the point of view of Sean’s company, in which stakeholder group would Fred’s be classified?

Supplier

500

A business exerts very little, if any, control over the ___________ environment.

Macro


500

When the expenses for a business exceed revenue, the business is operating at a _________________.

Loss

500

________________ involves planning for, obtaining, and managing a company’s funds.

Finance

500

Home Depot includes product information signs in both English and Spanish in its stores. It is responding to which environmental factor?

Sociocultural trends

M
e
n
u