Bullying at work!
Which psychologist identified 5 different types of bullying
Zapf's
Which psychologists conducted the study to move to open plan offices
Oldham and Brass
What does the term bullying mean according to the text
Hostile and aggressive behavior
Either physical or non-physical
Where was the research conducted
Large newspaper office in the US
According to Einarsen, who are the main bullies at workspace, and why
Managers and supervisors rather than co workers.
Why- Any valid explanation
What were the problems with the old office
* The office was far away from the railway station, so the transport of the paper to the railway station increased costs
* Practical problems: Lacked air conditioning, limited storage space
* Layout was faulty
What are the 4 stages of bullying suggested
- Aggressive behavior
- Bullying
-Stigmatisation
- Severe Trauma
What were the three topics measured in the questionnaire
Work satisfaction
Interpersonal satisfaction
Internal work motivation
What were Zapf's 5 types of bullying behavior
* social isolation
* Work- related bullying
* Physical violence
* Personal attacks or attacks on personal life
* Verbal threats
Suggest one question you may create for each of the three Questionnaire topics
Any suggestion for a question that falls under the three topics
Work satisfaction
Interpersonal satisfaction
Internal work motivation