Funds Availability
What check amount is required for a signature?
$10,001 and over
According to Chronotype - what animal is considered a snoozer and makes up 55% of the population?
Bear
Name the date and time for our next team meeting?
February 17, 2022
Promptly at 7:45am
What is the latest version of the mobile app
Version: 6.17.1 iOS, 6.17.2
Where can you locate the beacon device
Vault room cabinet drawer
What type of bug was found in the vault room yesterday?
Cricket
When is Cindy's next branch visit?
February 24, 2022
Name three digital resources to use when the system is completely down
ATM, mobile, online banking
When does a PAL expire
90 days
What are two common words we SHOULD NOT say when helping members
No problem
When does the Beijing 2022 Olympic end?
February 20, 2022
Where can a member find their FICO score and what is the maximum FICO score?
300-850 FICO score range
What tool is used for check hold accuracy and is it mandatory to use
Check hold calculator
YES
The MSR made me feel comfortable providing relevant information related to my visit including my finances
What is the new name for NFFG
Navy Federal Investment Services
NFIS
How many branch transactions are audited monthly for: Cash Advances/Signatures and Check Holds
Cash Advances/Signatures - 25
Check Holds - 10
What is our YTD member survey score
100% - YIIPPEEE
When is National Giving Hearts Day?
TODAY 2/10/2022 - this is also the longest running giving day in the United States
Name the two most recent online mobile updates
Update Cash rewards redemption
Removed MMSA rate suppression