Shoplifting Policy
What is the minimum age requirement for an Asset Protection associate or salaried member of management to apprehend a shoplifter?
18
What is the minimum dollar amount for prosecution?
$20
Name 4 of the 6 core values
1. Honesty
2. Integrity
3. Respect
4. Diversity
5. Safety
6. Inclusion
If there is an urgent threat where there is actual violent behavior or where it appears that violent behavior is likely to immediately take place, who do we call?
911
Anyone who was shoplifting and was not to be stopped or communicated with in any way about the observation. This includes anyone who concealed merchandise and then returned it to a display or left it behind prior to exiting the store would be entered in LPMS as a ______?
Deterrence
When including your proof of value, _____ should not be included as part of the full value.
Tax
The work week for full-time associates is ____ hours per week, to be worked in ___ days.
40 and 5
Who is responsible responsible for immediately notifying a member of management about any behavior that they believe in good faith violates or could be a violation of the workplace violence policy?
All associates
Only trained ____ and ____ , over the age of 18 and designated by the Division Asset Protection Manager in writing, are authorized to confront or apprehend shoplifters.
Asset Protection associates and trained salaried members of the management team
The narrative of your report should contain the following: (Name 3 of the 5)
1. Suspect’s name
2. Suspect’s Date of Birth
3. Date of apprehension
4. Store location number
5. Full retail price of the merchandise or total value of the theft or damage
What are the 4 ratings for your PED?
1. Does Not Meet Expectations
2. Improvement Needed
3. Meets Expectations
4. Exceeds Expectations
If you are male and have a female suspect, what gender should your witness be?
Female
At what age do we prosecute? (Between ___ and ___)
13 and 70
Once charges are filed with law enforcement, only the ________ may authorize charges being dropped.
Division Asset Protection Manager
If deemed appropriate and necessary, LP Specialists may choose to photograph ____ shoplifters, who are to be prosecuted.
Adult
Proven sexual harassment, or harassment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, or gender identity, will result in ________.
Discipline up to and including discharge from employment.
What are the five elements?
1. Observe Selection
2. Observe Concealment
3. Maintain Continued Observation
4. Observe Failure to Pay
5. Stop Past the Last Point of Sale
Evidence requested by or on behalf of the shoplifter or evidence in a case not being pursued by the Company may only be released in response to a valid ______.
Subpoena
Depending on the nature and scope of a particular investigation, those authorized to receive investigative information of a confidential nature may include any of the following: (Name 5/7)
The law enforcement agency investigating the incident,
The attorney prosecuting the incident, or any legal representative of Kroger
Any officer of the court, upon presentation of a lawfully served subpoena
The manager or co-manager of the store the incident occurred in
The district manager within whose district the incident occurred or his/her
Kroger Human Resources
The Division Operations Manager or any of his or her superiors or designates
When are you be permitted to bring onto Company premises or possess on Company premises any type of firearms (irrespective of any concealed carry permit or any other permit or allowance under state or local law), a knife, blade or weapon of any other kind?
Never