Rebuttals
If you ask if the cx if they are still seeking estimates and they say NO what will be your rebuttal/follow up question.
May I ask if you got the job completed or are you no longer doing the job?
What is the correct CTT for repairing a faucet, toilet and pipe
Plumbing fixtures
Where in Betti would you go to pull up the cx information by using the email address or SRID
Advance search
If the cx should state that they have placed the project on hold what would be your rebuttal?
How long do you plan on putting the project on hold for?
Do you plan to start the project in the next 2-3 months.
What is the correct CTT for installing Blacksplash
Tile installation or Countertops
Where in BETTI can you change the cx address or email address
Consumer or New Request and edit consumer info
If the cx should say that they are not interested, what would be your rebuttal?
Did you receive any emails with contractors' info
Was it a case where the pricing was too high?
What is the correct ctt for installing smart lock
smart home system / security system
Where in BETTI can you find all the request submitted by the cx
ALL SR/ Activity
If the customer says they are in a rush or too busy to speak what would be your rebuttal?
I'll be quick, I was just calling to check on the request you had made for.....
or
When would be a more convenient time for me to call follow up with you about your ......
What is ctt for an ac that is mounted on the window
window unit
Where in BETTI can you Find the amount of calls you make
Call Activity
If the cx state that they already found someone, what would be your rebuttal?
ask the cx if it is to get the job completed or if they were just getting estimates.
What is the ctt for cleaning the exterior of my building
powerwashing
Where in BETTI can you find the appointment that you schedule to give the cx a call back
APPTS.