BOSS
THE FKEY USED TO VIEW THE CSR
F5
Package offer that includes access lines, local usage, features and hunting at a discounted single price point per line when committing to a term.
Business Local Calling
MRC minus Access Line Contract Rate
ACCESS LINE CREDIT
LSR REQTYP FOR CENTREX
P
2 SYSTEMS USED TO INVESTIGATE MAINTENANCE CHARGES AND OUTAGE CREDITS
SSB TOOL AND NOW
THE FKEY USED TO VIEW THE BILL
F2
A total volume discount package that provides a discounted rate on business local exchange lines and on local toll calls.
Completelink
11% of the Access Line Credit, One time charges and Features
TVC Credit
LSR REQTYPE FOR DID/PBX
T
2 SYSTEMS USED TO FIND COMPLETED ORDERS
ISOR and SWAT
THE COMMAND USED TO PROCESS A RECURRING CHARGE ADJUSTMENT
RC
Business Local Calling PACKAGE USOC
PGO9*
40% of the feature charges
Feature Credit
CLASS OF SERVICE FOR CENTREX
26K6X, 26K5X, 16FDM, 16F5E
25J2X, 25J5X, 25J6X, 26K2X, 25J2C, 25J6C, 26K2C, 26K5C, 26K6C, 25J7B, CBK2X, CNK2X, 25JAG, 25JPA, 25J2E, 25J5E, 25J6E, 26K2E, 26K5E, 26K6E, C5B2X, C5B4X, CBK5X, CBK6X, 25VMX, 26K4X, 26VMX, CNK5X, CNK6X, C3B2X, C3B4X
SYSTEM USED TO VIEW THE MOST CURRENT CSR
SORD
APEX DOCUMENT NUMBER FOR WEST BOSS ADJUSTMENTS
ATT-BCSWEST-04-0117
THIS FID IS ALWAYS PLACED WITH THE BLC PACKAGE USOC
/REF A BTC
If the retail rate for the access line increases, will the credit also increase?
YES
Monthly and nonrecurring charges apply in addition to access line USOCs and EUCL for this CLASS OF SERVICE USOC
DCN++
SYSTEM USED BY THE CLECS TO ACCESS PRODUCT INFO, BILLING INFO, ACCESSIBLE LETTERS, CONTRACTS, LSC CONTACTS AND GUIDEBOOK
CLEC ONLINE
WHAT YOU TYPE IN THE CMD FIELD FOR AN LPC ADJUSTMENT
LPC O,MMDDYY
Provides the customer with an alternative to a switching system in their building (normally this is a PBX and it is very expensive and takes up space). The switch system resides in the AT&T central office where the main lines run to each telephone, fax, or modem. It provides direct inward dialing (DID) and direct outward dialing (DOD) with individual line identification in the central office.
Centrex
THE CL CONTRACT IS IMPLEMENTED IN THIS SYSTEM
ECBR
SUMMARIZES CHARGES FROM INDIVIDUAL BILLS INTO ONE MONTHLY STATEMENT IDENTIFIED BY THE SPECIAL AREA CODE 023 OR 123
ESB - Enhanced Summary Billing
ALLOWS YOU TO VIEW CLEC BILLING BY ESB ACCOUNT LEVEL AND AT/BTN DETAIL LEVEL, AND SERVICE ORDERS
LSC DSS