Financing
One of three companies used for residential financing.
Who is Synchrony, SNAP or Fortiva?
Company that manages the in-home HVAC estimating and selling tool.
What is Wrightsoft?
Technical, Sales, Professional Development, and Leadership.
What are the different types of training available?
Estimated value of the Dealer Website Program to most contractors.
What is $8,500?
Automated communication sent to a customer immediately following the sale.
What is a “Thank You” letter?
Program in which the dealer is partly reimbursed for system products purchased for store display or training use.
What is Personal Use Rebate?
When the customer’s financed funds go directly into your bank account within 48 hours.
What is Direct Deposit?
Value of the In-Home Selling application to most dealers/contractors?
What is $1,500?
Johnson Controls website where the Ducted Systems Academy is housed.
What is HVAC Navigator?
This word indicates the ability to upload pictures, video, and add social media links to your own website.
What is “customizable?”
What all mailed correspondence to the customer shows as the sending party.
What is your company name and address?
Wireless carriers that extend discounted service through DSP partnering.
Who are AT&T, Verizon and Sprint?
The name of the commercial HVAC finance lender.
Who is Horizon Keystone Financial?
Feature during estimate process that safely selects correct system products for the proposal.
What is equipment matching?
The total tuition credit that is possible when a dealer/contractor enrolls at the highest Dealer Success Program level.
What is $5,000?
Site that allows customers to easily search a partnered JCI HVAC warranty or sales dealership by zip code or city.
What is Dealer Locator?
Helpful reminders of this are an additional benefit of the program.
What are Extended Warranties?
Nationally recognized reputation marketing company.
What is Angie’s List?
Customer lending terms for residential HVAC financing.
What is “0% for 60 months?”
Heating and cooling factors that instantly determine HVAC system needs.
What are Load Calculations?
Value of Ducted Systems Academy training.
What is “What You Put Into It?”
Valuable tool that gives the dealer or contractor ability to see customer activity and demographics from their website.
What is the Performance Dashboard?
How many months after registration that customers are mailed extended warranty reminders.
What is 12 Months?
Program in which a dealer gets significant discounts on a wide variety of personal or fleet, car & truck purchases.
What is Vehicle Discount Privilege?
Value of any of the three “financing” Dealer Success Programs.
What is $5,000?
Mapping software that the estimating program interacts with for accuracy and location.
What is Google Maps?
One of several ways Ducted Systems Academy delivers valuable training.
What is In-Person, Virtual Instructor-Led OR Self-Paced Online?
This tab on the Dealer Success Programs site is where you can find information on Homeowner Letters. Hint: It’s not to “Connect” or “Achieve…….”
What is Engage With Customers?
One of two ways in which the warranty can enhance at the highest DSP level.
What is 100% Satisfaction Guarantee OR First Year Unit Replacement?