Milwaukee County Department of Health and Human Services
Future State
Service Areas
Successes
Using No Wrong Door in Your Work
100

Shakita LaGrant-McClain

Who is the director of DHHS?

100

No Wrong Door/ Integrated Services and Care

What is Strategy 1 of the Future State? 

100

New service stationed behind the Marcia P. Coggs building on 12th/Cherry that will serve residents experiencing a Behavioral Health crisis

What is the Mental Health Emergency Center (MHEC)?

100

New terminology used to describe subprograms (formally known as "divisions") under DHHS

What are Service Areas?

100

414-257-7222

What is the Crisis Line number?

200

Together, creating healthy communities

What is our vision for DHHS?

200

Population Health & System Change

What is Strategy 2 of the Future State?

200

This area has partnered with Community Health Clinics like 16th Street to provide on-site services

What is Behavioral Health Services outpatient?

200

Minimum number of panelists for a Request for Proposal (RFP) review

What is 5 panelists?

200

Newly integrated, the Aging Resource Center and Disability Resource Center serves individuals 18-59 with a disability, as well as older adults

What is the Aging and Disability Resource Center (ADRC)?


300

P.R.I.D.E. (Partnership, Respect, Integrity, Diversity, and Excellence) 

What are our values of DHHS?

300

DHHS aims to achieve its Future State vision by this year

What is 2025?

300

Title of integrated service area made up of DHHS’ programs serving older adults and adults with different abilities, integrated in Jan 2022

What is Aging & Disabilities Services (ADS)?

300

15-month journey designed to build our individual and collective capacity to create equity within DHHS

What is Creating Equity Series?

300

Electronic resource for employees and contractors to easily locate information, updates, and tips to get us to our Future State 

What is the DHHS Culture Corner? 

400

Empowering safe, healthy and meaningful lives

What is our DHHS mission?

400

Re-investing upstream, developing trust, addressing root causes (and more!)

What are themes of the Future State?

400

Title of integrated service area made up of DHHS’ youth justice + youth disabilities programs, integrated in Jan 2022

What is Children, Youth & Family Services (CYFS)?

400

Number of households served by Housing’s eviction prevention program since the start of COVID

What is 11,000?

400

Program serving those in need of bill payment support providing the option to make an appointment online or by calling 414-270-4MKE

What is Energy Assistance?

500

Milwaukee County Vision

What is ‘by achieving Racial Equity, Milwaukee is the healthiest County in Wisconsin’?

500

Children’s Integration, Adult Integration, Racial Equity and Contracting, Enterprise Quality Assessment, Others

What are initiatives moving DHHS toward Future State?

500

DHHS program that quickly provides people with affordable, independent, and permanent housing

What is Housing First?

500

Increase (by percentage) of youths and families who were served by the Children’s Long Term Support (CLTS) program in 2021 than experienced in 2020

What is a 36% increase?

500

DHHS' statement of commitment to promote equity and implement strategies in ten priority areas.

What is the DHHS Equity, Diversity and Inclusion statement?

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