System Components
A switch that kills power to both the inverter and the home?
What is the AC Disconnect?
What type of inverter does Enphase have?
What are micro-inverters?
What do we obtain from the customer in order to be onsite when they are not at home?
What is permission?
When looking for a general conversation, what teams might I be in?
What is TechSupport & CE Manager?
CDMA is a form of communication for what system?
What is SolaEdge?
The connection point for the utility company?
What is the grid?
Where does the customer need to be when they call in to PHS for assistance?
What is home?
Who is the assistant manager of Tech support?
Who is Peter?
Houses information on service failures
What is teams Channel 6, Services and Service Failures?
A connector point where wires are housed to keep them covered or together?
What is a junction box?
Dedicated loads that are powered by the PWRcell battery during a power outage?
What are protected loads?
What is the name of the Department Manager?
Who is Dana?
What is the drive time for Detroit?
What is 3 hours?
Troubleshooting documents for Generac can be found here?
Teams Channel 01, Generac Technical Support
A connector between each module in an array that shuts down power within 10 seconds of being initiated.
What is SnapRS?
Converts DC into AC and makes the power usuable by the home?
What is an inverter?
What is Tech Supports main goal?
What is to prevent a "truck roll"?
What teams channel might I find information on the EEP process?
What is Channel 8, the EEP process?
Where can I find information about Case or Task Management?
Teams Channel 5 Case and Task Management.
A device that we install that can be rated for both indoors and outdoors.
What is the battery cabinet?
Cells that are grouped together to compose a photovoltaic array?
What are solar panels?
If a customer is in Self Supply, what is the minimum state of charge defaulted to?
What is 30%?
What is the maximum drive time between appointments?
What is an hour and a half?
Where would I locate information on the Woli?
What is teams channel 04?
Substring optimizers that attach between a short string of panels?
What are PV Links?