SLA
WHAT DOSE SLA STAND FOR
WHAT IS SERVICE LEVEL AGREEMENT
HOW MANY BUSINESS UNITS DO WE PICK UP CHECS FROM
WHAT IS 9
WHAT BUSINESS UNITS RECEIVE AN ELECTRONIC MANIFEST
WHAT IS MORTGAGE, MAIL & DOC, COLLECTIONS, EQUITY
NAME A POINT OF CONTACT FOR PROPERTY INS CLAIM
WHAT IS CHERYL NARED
WHAT ARE ITEMS THAT WE DO NOT DELIVER
WHAT IS ALCOHOL, PERSONAL PACKAGES, FLOWERS, BALLOONS
HOW MANY SLA's DO WE HAVE
WHAT IS 7
WHAT BUILDINGS ARE THEY LOCATED IN
BUILDINGS 2,4 AND 8
WHAT BUSINESS UNITS GET A MANIFEST
WHAT IS MAIL & DOC PROCESSING, COLLECTIONS, MORTGAGE, COLLATERAL CONTTROL, PROPERTY INS CLAIM, EQUITY
NAME A POINT OF CONTACT FOR COLLATERAL RISK
WHAT IS SHANNON MARTIN, KRISTEN MCINTOSH
WHEN DELIVERING A PACKAGE WHAT IS SOMETING THAT WE NO LONGER DO
WHAT IS LEAVE AT DESK (LAD)
WHAT ARE THE SLA TIMES
WHAT IS 8:15, 12:00, 2:30, 3:00, 4:15, 5:00 AND
ON DEMANDED
NAME TWO BUSINESS UNITS IN BUILDING 4
WHAT IS COLLATERAL RISK, COLLATERAL CONTROL, LOAN DISURSEMENT, ESCROW - TAXES
WHAT BUSINESS UNITS GET A PAPER AND ELECTRONIC MANIFEST
WHAT IS MORTGAGE, MAIL & DOC, COLLECTIONS
NAME A TWO POINTS OF CONTACT FOR COLLECTIONS
WHAT IS KIMBERLY SANDUSKY, DANIEL HAPER
WHAT REPORT IS USED TO MAKE A MANIFEST
WHAT IS CUSTOM TRANSACTION REPORT
WHAT BUSINESS UNITS DO WE HAVE AN ON DEMANDED SLA
EQUITY AND FUNDS DISBURSEMENT
NAME TWO BUSINESS UNITS IN BUILDING 2
LCR, BANKRUPTCY, SETTLEMENT, BUSINESS SERVICES
WHAT SHOULD BE DONE WHIT PROPERTY INS CLAIM MANIFEST
WHAT IS PRINT TWO MANIFEST. SIGN ONE COPY, HAVE THEM SIGN THE OTHER COPY. BRING THE COPY THEY SIGN BACK AND SCAN IT AND THEN UPLOAD TO THEIR FILE ON THE HARD DRIVE
NAME A POINT OF CONTACT FOR REL RESOLUTION
WHAT IS JESSICA ODOM
WHEN SCANNING PACKAGES WHAT MUST YOU DO TO HAVE THEM COME OUT IN THE RIGHT ORDER
WHAT IS SCAN FROM BACK TO FRONT
VERNON NORA IS THE POC FOR WHAT BUSINESS UNIT
WHAT IS COMPTROLLER