Enter Title

QCC

100

A CTR must be filed for any transaction _____ or more. 

$10,000.01

200

In accordance with the funds availability policy, name ALL of the 8 Next-Day Available Items.

• U.S. Treasury checks
• Electronic payments, such as wire transfers, Automated Clearing House (ACH) credits, and pre-authorized payments
• State and local government checks
• Cashier's, certified, and teller's checks
• Federal Reserve Bank checks
• Federal Home Loan Bank checks
• Postal money orders
• Aggregate total of checks drawn on any bank, $225 or less

300

Platform workstations feature the following: 

NAME ONE

Additional guidelines while conducting teller transactions at account-servicing workstations and for ensuring items are properly secured are the following:

NAME ONE

Platform workstations feature the following:

• Fully-functioning teller system
• Epson device
• Access to an integrated CDR

Additional guidelines while conducting transactions at account-servicing workstations and for ensuring items are properly secured are the following:

• Key Security - Cash and checks must be stored in a drawer with a lock when at a workstation.
• Cash Acceptance - During Business Hours $250, After business hours $100

 

400

Name THREE of the 4 transactions that cannot be done when Encore is offline.

1. Any cash withdrawal over the amount of 1K
2. Redeem Savings Bonds
3. Withdrawal by cash from a certificate or IRA
4. Non-Member transaction 

500

What procedures must you follow when preforming a Non-Navy Federal debit card cash advance? 

• Must obtain two acceptable forms of identification regardless of the cash advance amount
• Perform a (BIN) lookup to verify the bank identification number
• Advise the member that a cash advance on a non-Navy Federal card is considered a high risk transaction and additional questions will be asked to confirm his or her identity.
• Obtain a signature on Encore.
  
  FYI- Ask the member up to three of the questions below. Members must answer two questions correctly to proceed.

Are You Smarter than a 5th Grader?

100

 What are the three different states of matter?

solid, liquid, and gas

200

the U.S. Federal Government is made up of three branches.. name those three branches. 

legislative, executive and judicial

300

What is the capital of California?

Sacramento

400

What is the largest U.S. state by landmass?

Alaska

500

What species can live on both water and land? 

Amphibians

Product and Services

100

This card give you 3X points on travel, 2X points on everything else

Receive statement credit (up to $100) for Global Entry or TSA Pre✓

Annual fee of only $49

Flagship Rewards Credit card

200

______ is available for Active Duty and Reservist members from all branches of the service ranks E7 through E9. 

Senior Enlisted Program (SEP)

300

• offers up to $500 in overdraft protection; 
• Not available for business accounts or minors 
• Cannot be added to a new checking account until it has been opened for longer than one business day
• Can take up to two business days to be activated and utilized on the account.
• Does not cover internal transfers or cash withdrawals in the branch.

Optional Overdraft Protection (OOPS)

400

Control spending with the reloadable ____________

• No monthly activation or purchase fees
• Able to set up to 5 separate cardholder accounts
• Convenient mobile app
• Total card limit = $10,000
• Card protected by our Zero Liability policy
• ATM access

GO Prepaid card.

500

Navy Federal offers domestic and international wire and western unions to all of our members.

 A Domestic wire has a $___ fee, A International wire has a $___ fee, and both the International and Domestic Western Union have a $___ fee.

A Domestic wire has a $14 fee, A International wire has a $25 fee, and both the International and Domestic Western Unions have a $14.50 fee.

Riddles&Dad Jokes

100

What do you call cheese thats not yours. 

NACHO cheese

200

What do you call a fake noodle?

An impasta.

300

Where do fruits go on vacation?

PEAR-is

400

I have branches, but no leaves, trunk or fruit. What am I?

A credit union (or bank)

500

Why do bees have sticky hair?  

Because they use a honeycomb