Fraud
Claim
Calls
Payment
Bonus
100

Ki's

What is 3/5 Ki's to identify account

100

Account Verified 

What is 4/5 key Identifiers

100

Dropped Call

What is call back

100

Blank Envelope

What is a check

100

8:08

What is "TARDY"

200

Claim

What is an unknown claim on account

200

Certification suspended due to reported wages over WBA

What is an Additional Claim

200

60 Seconds

What is hold times

200

DD

What is direct deposit

200

4:45

What is EOS meetings

300

Requires identity docs uploaded

What is No Law, SOS validation and 500b Identity

300

I have now certified your new claim......

What is claim benefit rights

300

Language barrier

What is translator call

300

OP

What is overpayment

300

OOO Meeting

What is one on one meeting

400

"1946"

What is year of birth

400

CWC

What is Cross Wage Claim

400

Manual answered call

What is transfered call

400

607b

What is suspended payment

400

Tax Document

What is 1099g

500

Who Clears Fraud

What is ADJ

500

Collecting UI while working

What is 239 or 239/wage crossmatch

500

Permission

What is a direct transfered call

500

Must complete every 2 weeks

What is certification

500

500b claim "Other" Identity

What is SOS Validation Fail, Claimant must go in person to clear 

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