Style Numbers
2500
Healing Hands V-neck
What color does Pet Wellness wear?
Ciel
Eggplant joggers
Heart Soul
What is the proper greeting?
Hello, thank you for calling Scrub Identity. This is *your name* How can I help you?
How much shorter is a Petit length than a regular pant?
Approximately 2 inches
IRG Elite straight leg pant
What gets embroidered for OI clinics?
Jackets only
Wine joggers
Allura
If checking the status of an order what is your first question?
Was the order placed in store or online?
What collection is the "PJ brand"
HHWorks
2022
Ava Therese Jacket
What are the 3 styles Allstar wears? (pant, top, jacket)
1123A, 2625A, 2391A
Hunter
*bonus points for the jogger*
Edge, HHWorks
jogger: Med Couture
What should you do while gathering information?
Place them on hold (mute the phone)
What collection is good for nurse practitioners/office managers
IRG Elite
8684
Med Couture fleece
What colors does Indiana Wellness College wear?
Pewter and Wine
What do we STOCK in grape?
Elevate
What information do you need if the order was placed online?
The order number
What 4 protected lines does Cherokee own?
Dickies Blance, HHWorks, Insight, Allura
5861
Men's Maevn jacket
Give 2 companies with contracts
Allstar, OI, YMCA, Price, Hardon, Dr J
What can be ordered in Olive (protected pieces only), list at least 3
PCH, Momentum, HHWorks
What do you do if it is an online customer with return questions?
First ask if there was an issue with the items (could b our mistake). If they say no continue with instructions: Go to our website. Instruct them to scroll to the bottom of the page. Look under "Customer Care" tab. Select returns/exchanges. Have them read over that and tell them to call with any further questions.
Does Edge come in Galaxy Blue?
yes