Communication and Customers-
Unit 1
Unit 1
This is the name of the part of an email when only the sender of an email knows who is 'copied' on that email.
What is BCC.
This software enables computers to reason and learn and make decisions.
What is artificial intelligence? AI
Mark and Susan have a goal of saving for a down payment for a home in 5 years time, this type of goal is called.....
What is a long-term goal?
An example of this type of hazard is - Bob tripped on some cords left out in the break room at work.
What is a physical hazard?
This is the financial document a potential investor would look at when deciding whether to invest in that company/business
What is the profit and loss statement?
These are the 5 C's of a Business Communication
what is Clear, Concise, Correct, Complete, Courteous?
This is used to create product styles and designs.
For example, car companies use this software to design cars.
What is CAD?
Computer-Aided Design
This is what you do to determine if a decision you made was successful or not
What is 'evaluate' the decision's success?
Mold, bacteria, grain, dust, HIV are all examples of these kinds of hazards
What is a biological hazard?
This is where profit goes in a Non-Profit Organization
What is the ministry or cause that they support/advocate for?
This is the best graphic aid to show small changes in the data
What is a line graph?
This is where businesses conduct business transactions using the internet or other technology.
What is E-Commerce.
This type of innovation requires a 'shift in thinking'
What is paradigm innovation?
This act allows a family member to take a leave of absence from their job to care for a sick family member and then protects their ability to return to that job
What is Family Medical Leave Act or FMLA?
These are the 3 economic questions that every society must answer
What to produce?
How to produce?
For whom to produce?
An example of this type of business sentence structure is - "Sally should be class president because she is hard-working, has integrity and treats everyone with respect and kindness."
What is 'Deductive' order?
(Make the direct recommendation first followed by supporting details)
This is stealing or illegaly copying software or information.
What is privacy.
The type of decision making style that requires many people to weigh in.
What is maximum decision making?
These are 3 types of benefits that Social Security provides, and this one of the 3 is the one you should NOT count on, and you should prepare to save for on your own.
What is retirement, disability, & death benefit?
What is Retirement?
These are 2 negative things about a Traditional economy
Answers may vary...
stifles creativity and innovation
no benefits of competition and free trade
These are the items that go into creating a professional business email
subject line , correct spelling and punctuation, formal and professional tone. Courteous closing, adhering to the 5 c's.
These are 3 benefits of sending an email that a letter doesn't have
Time stamped date.
Immediate delivery.
You can email many people at once.
No cost.
This is an example sentence for 2 of the 5 letters in a SMART goal.
Answers will vary.. Does it meet the S.M.A.R.T. filter?
This is an organized group of workers who come together, and organize, to make decisions about the conditions of their work.
What is a Union?
This is the formula for Gross Profit
What is Total Revenue - Cost of Goods Sold = Gross Profit?