Conversations
Inspection of the Bathroom
What is conversation 4?
The 1st price conditioning
What is the Home Depot story?
15 minutes early
When should we arrive for our appointment?
Creating the Pain/Urgency
What is deeper discovery (Conv. 4) for?
1983
What year was Reborn established?
Selling your way in
What is conversation 1?
Fear, Uncertainty & Doubt
What is FUD?
The 3 P's
What is Present, Participating, Positioned?
Mini commitments
What are Tie-Downs?
Advisor
What are we to be in the home?
Building the Dream
What is conversation 6?
HGTV
What TV show helps with price conditioning?
80%
What percentage of customers are unhappy with part of their HI project?
Raising a customers cost expectations
What is price conditioning?
Grandson and GM over Bathsol
Who is Seth Nardo?
The Company story
What is conversation 5?
F.O.R.R.
What is Family, Occupation, Recreation, Remodel?
The 4 C's
What is Concede, Commit, Convince, Close?
Empathic Listening
What is trying to understand another's perspective?
An award we won twice
What is the Torch Award (2017, 2020)?
Delivering the price & close
What is conversation 8?
25 years
What is our Labor Warranty?
The 4 cornerstones
What is the Product, Company, Design, Affordability?
Connecting to your customer
What is the key to your success?
The CSLB number for Reborn
What is 443682?