Leadership
Innovative, influences people, has long-range perspective without necessarily having a designated appointed title
What is a leader?
Novice, Advanced Beginner, Competent, Proficient, and Expert.
What are Benner's five stages of professional development?
Communication tool used with providers with a change in patient conditions.
What is SBAR?
This type of negative event is so significant that it has a lasting impact on a patient's life or limb.
What is a sentinel event?
Task, circumstance, person, direction, supervision
What are the five rights of delegation?
The leadership style that makes decisions for the group and motivates by coercion.
What is autocratic?
Race, age, gender, nationality, religion, marital status, whether one has ever filed a worker's compensation claim, maiden name if married, as examples.
What are some questions that may NOT be asked in a job interview?
This is necessary when taking a telephone order from a physician.
What is a "read back" of the order to the physician by the nurse?
Process used by risk management to investigate the causes of adverse events.
What is a root cause analysis?
Hygiene, feeding, ADLs
What are tasks that can be delegated to a UAP?
Planning, organizing, staffing, directing, controlling
What are the functions of a manager?
Recognition by a professional organization of nursing knowledge in a particular specialty area of nursing.
What is certification?
When calling the physician about a patient, you would put the request for an order for medication in this portion of your dialog.
What is "R" for recommendation?
With regard to delegation, the nursing process, client education, and tasks that require clinical judgment.
What are items that an RN can not delegate to PNs or UAPs?
With regard to delegation, the nursing process, client education, and tasks that require clinical judgment.
What are items that an RN can not delegate to PNs or UAPs?
Decision-making for staff scheduling occurs at the unit level.
What is decentralized staffing?
Assists the bedside nurse with maintaining up-to-date evidence-based practice and research as well as networking with other nursing professionals.
What is professional organization membership?
An assertive conflict resolution strategy in which one's individual needs are satisfied at another's expense.
What is competing?
Non-verbal behavior like eyebrow-raising, making faces, snide remarks, undermining the person's ability to perform their job, refusing assistance, withholding information, etc.
What are examples of horizontal violence?
Maslow's hierarchy, ABCs, Safety/risk reduction, Assessment/data collection first, acute vs. chronic
What are priority-setting frameworks?
Level of management responsible for establishing organizational goals and establishing the nursing strategic plan.
What is the upper-level manager or CEO?
Nursing shared decision making that is based on principles of partnership, equity, accountability, and ownership at the point of care. This is a pillar of Magnet hospitals.
What is shared governance?
Type of communication tool used when giving or receiving information from the day shift nurse to the night shift nurse.
What is the hand-off report or shift report?
Arriving early, staying late, excessive wasting of drugs, volunteering to give meds for other nurses, taking frequent bathroom breaks, patients reporting unrelieved pain despite adequate prescription
What are signs of drug diversion?
The person who retains accountability for a delegated task.
Who is the delegator, or the RN?