Earth
Where would I find how many iDevelop hours I have as of today’s date?
My Schedule >Summary > Time Off Summary for the Year >Time off Type
Or My Requests >My Requests > View > Time Off
•Where would I check the status of my ABFNRLss segment I added for today’s shift?
My Requests > My Requests > View > All
Who sings "Black Hole Sun?"
Sound Garden
I want to adjust my approved full day request to a
half day, where in guidelines does it advise how to
do this?
Prolink > Workforce Management > Phones > Phones (Verint User) > Managing Your Schedule > Anytime PTO > Steps to Request in Verint > Submit a Time Off Request (1CRM PTO).
I want to attend an upcoming 90-minuteERG event but I am unsure if I have the hours available to attend. Where in guidelines does it advise how to do this?
Prolink > Workforce Management > Customer Contact Group > CCG (Verint User) > Managing Your Schedule > iDevelop
I want to use my Absame Top Performer
perk I earned on Blitz Day 2/18/22, where in
guidelines does it advise if this is acceptable?
Prolink > Workforce Management > Phones > Phones (Verint User) > Managing Your Schedule > WFM R&R Perks
Which alien race did Ronald Reagan say reminded him of Congress?
Klingons
Where in guidelines is a table of all available
schedule flexibility options?
Prolink > Workforce Management > Phones > Phones (Verint User) > Managing Your Schedule > *Schedule Flex Options
•Where can I look to see what activities that I have included on my schedule today?
My Time > Schedule > Schedule
•Where can I update my time zone to Mountain Standard Time?
1.Click on email menu in upper right-hand corner >‘Preferences’
2.2. General >Regional Settings >Time Zone > Select your time zone from the drop-down menu
Who reprised Michael Jordan's first movie?
LeBron James
What does it mean when a PTO request is pending?
Prolink à Workforce Management > Phones à Phones (Verint User) > Anytime PTO (Phones) > Steps to Request in Verint > Time Off Request > Additional Information
•Where can I see all time off that I took and have scheduled?
My Requests > My Requests > My Time Off Report
In the solar system what is the hottest plant?
Venus
What type of car travels through the space time continuum in " Back to the Future?"
DeLorean
Where do I edit my settings to include the Net Staffing ribbon to see if my workgroup is overstaffed?
1. Click on email menu in upper right-hand corner> Preferences’
2. Workforce Management > Schedule > Check Show Net Staffing in Graphical Schedules’
An upcoming holiday falls on a Sunday, where in guidelines if I can request time off for the entire day?
Prolink > Workforce Management > Phones > Phones (Verint User) > Holidays > *Holiday Process (Phones)
Who killed Han Solo?
Kylo Ren
Where do I add that I was late 1 hour today (unscheduled partial day absence) to my schedule?
Under My Requests, select My Time Off Calendar, select ‘Create New Request
Who sang "Rocket Man?"
Elton John
How many light years away is the sun?
94.334 million Miles
Who landed on the moon first?
Neil Armstrong and Buzz Aldrin
I have already worked 10 hours of OT this week and would like to schedule 2 additional hours on Saturday. Where is the guideline that tell me if this is acceptable? Where is the guideline that tells me how to add the 2 hours onto my schedule?
Prolink > Workforce Management > Phones à Phones (Verint User) > Additional Hours > *Additional Hours
If you weighed 200lbs on Earth how much would you weigh on Mars?
76lbs
I received a Jury Summons and need to go to Jury Duty this morning and want to code this on my schedule to avoid an occurrence. Where in guidelines can I find how to add that to my schedule?
Prolink > Workforce Management > Phones > Phones (Verint User) > Attendance > Unscheduled Absence ABCIVILss - Self Service Jury Duty/Military Leave