Stall Handling
What type of questions are great for getting PO's to talk about their project?
What are open ended questions
What is main objective of every call?
What is All DMs
Saving money is known as a?
What is pain point
These is used to send to PO's to provide value and create urgency
What are Deliverables
Cost of materials are based on what?
What is market price
What can we send to POs if they need to do some more research?
What is BBB Reviews, Kirkland Case Study, or Video Testimonial.
What is average close rate with 1 DM?
What is 8%
We did for pain points in or to show value for what?
What is Premium
These type of "Statements" are used to create urgency
What are because statements
This category is contains the stages and duration of a project
What is a Construction timeline/Timeline
What can we send to POs who would like to see references? (Not BBB)
What is Bobo Bubble Tea, Video Testimonial, SR Insights Tool
What is close rate with All DMs
What is 40%
Earlier you did tell me that your brother had to fire his contractor for leaving the job-site for weeks at a time and not installing the correct kitchen cabinets. I’m confident we have a solution that will help prevent that from happening to you… what type of pain am I?
What is Peace of Mind
We add an additional $500 to $2k to each premium so we can apply this method of creating urgency
What is discounting
These can lead to change orders during the construction process
What is missing scope items
Why would a PO say: "I just want to meet the contractors before signing up for anything." or “I want to have walkthroughs first.”
What is Budget/Feasibility of project
What sort of language can lead to an all DM follow up?
What is assumptive?
What is reintroduce the pain points during pitch
What is 25%
After purchasing a property, this is required before introducing Architects
What is land survey
PO says: "My uncle is a civil engineer and he said he will help me with all of this stuff." How do we overcome this stall?
What is Data Base
Give an example of same/next day language.
What is "I know you need to discuss this with your partner. Our next step is to schedule a call with everyone involved. What time today or tomorrow works best for us three to hop on a quick call?"
PO doesn't have a budget or any concerns, this is because they are?
What is a bozo/price shopper
Close rates increase by this amount for same day FUs
What is 40%
BuildZoom earns most it's revenue through this means
What are referrals