the main idea of a conversation
topic
match your ____________ to message
voice
a list or plan of thigs to talk about
agenda
to disturb or bother someone
annoy
kind words said about someone
compliments
what you think someone should say or do
expectation
Speak ______________ and _______________
clearly /slowly
not related to a conversation topic
off track
to make someone feel uncomfortable
embarrass
a person's sense of right and wrong
ethics
to keep talking so no one else has a chance to speak
monoplize
the way you use your body to show you are interested in a conversation
body language
logically connected to a topic
relevant
to be on time
punctual
List one skills to be a good employee
varies
to restate what a speaker said in your own words
paraphrase
you should use this visual practice when speaking or listening
eye contact
to pay attention to something
monitor
to consider something important
value
Being reliable and dependable
responsible
comments about weather, school, or other events you can talk with most people
small talk
Do not do this when engaged in a conversation
interupt
to take turns talking about the same subject in a conversation
maintain
to be able to put yourself in someone else's place
empathy
What was your favorite thing we did in Pre-employment class?
varies