Customer Service
What are things not to say to a customer?
18-22 psi.
What is proper tire inflation?
They are the newest VP of EZGO.
Who is Adam Harris?
They are named Fleet Line, Truck Line, ICL Line
What are the production lines?
Used to clarify warranty work and alert the factory of a larger issue.
What is a CCTR?
Used for towing only, do not store in this position.
What is the tow switch?
They are the Director Customer care and Warranty.
Who is Jeff Miller?
2 Minutes down the factory line.
How long does it take to build and RXV?
The golf courses AND the sales team.
Who are our customers?
This lasts for FIVE YEARS! (Except 20017 and 2018)
What is warranty on lithium receptacles?
The ability to use one’s time effectively or productively especially at work
What is Time Management?
5 Minutes down the factory line.
How long does it take to build a Hauler Pro?
Clubs of Kingwood, Forest Ridge, Southern Hills, Cedar Ridge, Glen Eagles
Who are the most demanding courses?
These types of tools should always be used when working with electrical components.
What are insulated tools?
Influencing, motivation, and enabling others to contribute toward organizational success.
What is Leadership?
200,000 + units to date.
How many lithium cars has E-Z-GO built?
Approximately 17,000 fleet cars and 2,000 specialty vehicles.
How many cars are in our territory?
The composite module incorporates the battery cells and the BMS. The cell module is an add-on battery pack only.
What is the difference between a battery composite module and a cell module?
The capacity to be aware of, control, express, one’s emotions & handle interpersonal relationships judiciously & empathetically
What is emotional intelligence?
TXT, Lead Acid, 3 wheel hauler
What are models we no longer build?