Search Tips
Can you locate this RA Page?
General Knowledge
100

Using this helps find results with exact matches 

What is Quotations 

100

California Waiver of Collision Coverage Deductible

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100

How do you favorite a Right Answers page? 

Once you find the solution page you are looking for, in the top right corner you will see the word, "Favorite." Click on that and it will be added for future reference. 

200

Where can someone locate additional search tips? 

What is, the "Search Tips" banner at the top of the Right Answers home page 

200

Rental Standard Process (3rd Party) 

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200

Where can you find the state resource guide 

At the top of the home screen labeled, "State Resource Pages." 

300

How can I make my search specific to claims only? 

What is, the left side panel after searching, click, "Claims" 

300

Cross File Guidelines for contacting the cross file adjusters 

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300

Name 3 things you learned from today's training

Any 3 things covered is proper 

400

How do you preview a results page to save on time without having to click on each result to see what the contents of the page are? 

What is, "clicking on the magnifying glass to preview your result."  

400

I need help on how to handle car seat replacements in California. Can you provide the Right Answers link?

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400

How do you give feedback on a Right Answer's page? Maybe information is incorrect.

Comment at the bottom of the solutions page on the incorrect info or if you want to see something added. 

500

Name 3 of the 7 solution tabs found on the LDU One Stop home page 

Welcome, Coverage, Liability, Damages, Customer Experience, Phones & Audio and Other. 

500

I heard Processors can run searches for me to report a claim to TPC. Can you find the processor tasks list? 

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500

Explain how I remove Esurance results from my searches? 

Click on your photo, top right corner. Then click, "manage profile." Click, "Title Preferences" under your name. Deselect, "Use my group's title preferences." Click, "Select all" then manually deselect Claims Esurance. Then save! 

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