Panera way
Our guiding values and behavior
What is the Panera way
How many ounces of smoked pulled chicken go on a half sandwich ?
What is 1.75 ounces
AGM
Assistant general manager
MAP
Market action plan
What is warmth for guest
What is the correct temperature soup should reach before being given out?
170/+-5
MCO
Maintain clean organized
What are the two things related to accuracy in MAP
Ask for help, offer support and have each other’s back. Come to a conclusion as a team
What is win together
What color scoop do you use for the mac and cheese blend ?
A red scoop
DMH
Digital manager handbook
What is the right process for verbal validation
QC to sandwich and then expo to QC
Offer solutions not problems. Focus on what we can control and hold yourself and others accountable. Take ownership of decisions.
What is own it
What is the temperature danger zone?
40-140 (41-135 nationwide)
EEE
Engage Explore Exceed
What should be put in every RPU bag ?
chippers.
Create a positive space and environment. Recognize and reward performance done the right way
What is inspire and celebrate
What is the building process for a BLT ?
Bread, mayo, lettuce, tomato, salt and pepper, roasted turkey, avocado, bacon
GSPC
Gauge Share Protect Coach
What is our goal for cafe health and accuracy?
Cafe health 63%
Accuracy 93%