Timeline
Case Assessment
Case Plan
Forms and Tools
Random
100

SWP makes the first contact according to the recommended rate of response in the intake assessment based on the level of risk. What are the three rate of response?

within 5 calendar days, the next day or immediately

100

Timeline is recommended for what kind of cases?

Timeline is recommended for cases that are complex such as involvement of multiple agencies, presence of vulnerable persons, multiple safety and risk concerns. It helps to capture important events that will help conceptualize and intervene. It is recommended for SWP to include a timeline for high-risk cases and upload to Attachment on SSNET One.

100

For intervention goal, what do SWP indicate in the description on SSNET?

•Strategies and/or tasks to be undertaken to meet the intervention goals
•Roles involved in carrying out the tasks (Identify who is responsible for undertaking the various tasks required)

100

Name 2 things added to the letter to schedule.

your most recent counselling session with our agency on [date]

Should we not receive a response from you in the next 14 days,
☐ we would conduct a home visit on [date], [time].
☐ we would continue to work with relevant agencies regarding concerns raised.

100
By which date do SWP need to document case recording?

Document on SSNET One by the 7th day of the following month

200

First session to be carried out within (how many) calendar days from case opening.

30 calendar days

200

For clients who are uncontactable, SWP makes at least 3 different modes of active attempts to contact clients. What are the different modes? Name 3

•Phone calls and text messages
•Home Visit (*Letter to be sent after failed phone attempts & Home Visit)
•Engage referral/ other agencies/ community partners to locate client
•If the client is not engageable after attempts made, SWP to consult CS on the next course of action.

200

SWP to ensure that their first ACP are submitted and approved by their CS within (how many) calendar days from the date case was opened.

60 calendar days

200

There are 3 headings to be included under session notes. Name 2 of the headings.

Attendance
Session content with headings
Assessment

200

Who helped to come up with the Tamil version of informed consent?

Vani and her client (claps) 

300

Contact logs, risk assessment checklists, discussions with CS, correspondences, and emails to be documented within (how many) calendar days.

30 calendar days

300

Name 3 situations where SWP need to input FAST’s remark

•FAST items that are rated 2 and 3 for domains other than Family Strengths
•Family Strengths rated 0 and 1
•Safety and risk concerns rated 1 to include last incidence of safety/risk concerns
•Changes in ratings for safety and risk concerns

300

Name 3 changes made to informed consent.

All the audio/video recordings are strictly for supervision purposes only and are routinely erased not more than one year from the time of taping.

If you have any concern about audio/video recordings, please approach your caseworker for discussion. Remarks:

Took out research portion

Included Staff Safety

300

Name 2 changes found in the FA social report.

CASE BACKGROUND  
Biological  
Psychological and Spiritual
Social

Any Item from I&E

300

If client require emergency assistance and it is not safe to call ‘999’, client can send a SMS to the Police at this number: ??

71999

400

Frequency of session is usually monthly but is also determined by? 

Name 3 areas.

1.Safety and risk concerns presented

2.Needs of client and vulnerable members

3.Case direction after discussion with CS

400

For Child Abuse Concerns:

SWP completes ______(2) and discuss the outcome findings with CS. SWP and CS should seek ______(2) approval on the final decision to consult through the ______(1)(name of the helpline) or CPS intake email.  

SWP completes SSSG and/ or CARG and discuss the outcome findings with CS. SWP and CS should seek CH/CH-D’s approval on the final decision to consult through the National Anti-Violence and Sexual Harassment Helpline (NAVH) or CPS intake email. 

For Abuse of Vulnerable Adult, will be VA triage form, NAVH and APS intake email.

400

Where should safety plan be documented? Hint: 2 places.

Safety plan should be documented in case recording and BPSS (To prevent duplication, SWP can reference the location in BPSS without writing out the full safety plan. E.g., refer to attachment/case recording dated xx/xx/xxxx).  

400

What areas are included in the assessment for Safety and risk concerns? Name at least 4 areas

· Nature of safety concern · Person at risk · Past incidences (include details such as triggers for escalation, who was present, where it was, when it occurred, what happened including the intensity, how it de-escalated) · Protective factors and behaviours · Risk level and supporting reasons · Causal factors contributing to the safety concerns and harm to the family · Impact of safety concerns on individual and/or family members and their functioning · Future potential harm to individual and/or family members · Family’s involvement in the protective systems such as child protection system or family protection system · Safety Plan

400

Which chapter in FSC CSWP Casework Practice Guide can you find the topic on Case Assessment and Case Plan?

Chapter 3

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