Customer service/Team work
What attracts you to a store? Name 2 things.
Answers may vary
How many days does it take to build a bus?
8
True or False:
Your resume should be neat and easy to the eye
True
Name 4 programs that FMTC offers.
Auto mechanics, cosmetology, welding, turbine generator, child care, circuit boards, nursing, plumbing, AC, marine mechanics, carpentry
Name 3 social skills
eye contact, speak clearly, listen, answers will vary
Name 4 skills that provide good customer service.
Greeting them ,listening, giving your name and letting them know where you are in the store, do not follow them around, mention sales, discounts, eye contact, speak clearly... answers will vary
How many stops does Lee Tran do on a daily basis?
600-700
What type of attire is acceptable for men for an interview?
Acceptable for a women?
Polo shirt, nice pants, nice shoes
Dress below the knee, polo shirt or nice blouse/top, slacks, nice shoes
True or False: The class are about 1 year classes.
True
Name an invisible disability.
Blind, deaf, Tramatic brain injury, ADHD, ADD, Autism, cognitive disability, various answers
Being kind to co workers is important. Tell why?
Answers will vary.
Name 3 rules to remember when riding the bus.
Get up for elders or people with disability, wear headphones, sit if there are seats, bring exact change
What questions can you ask the employer during your interview?
Answer will vary
Is there a free to attend FMTC?
If you are a dual enrolled student, otherwise there is a fee.
If you are attending a college or trade school, is it ok to tell the teacher that you have a disability and that you have accommodations?
Absolutely!!!!
Explain why good customer service is so important.
Answers will vary
Name 5 features on the new bus/bus that we took a ride on.
Seat belts for mobility chairs or scooters, hand grips, black box, cord to pull when you are coming up to your stop, air conditioning, updates on sign what street you are at...
Name 4 skills that you should have during an interview?
smile, eye contact, handshake, ask questions, be positive, smile, pay attention, have good personal hygiene.
What do you receive when you complete the program?
Certificate
Give me a detail about Bass Pro shops retail store. The set up, cashier, sales person, organization, advertising, clearence section, deals. Why would a person return there?
Various answers
Name one example of good or bad customer service. Tell why is was good or bad?
Answer will vary
How much is it to ride the bus for adults?
How much is it to ride the bus with the discounted card?
1.50
.75
What should you do the day or a few days before your interview?
take a test drive, map out the route, make sure you are not late, bath, brush your teeth, use deodorant, perfume, cologne, dress professionally, not be on cell phone. etc
What are some things to consider before choosing a school? Name 4
Time you have for school, extra classes to take if you go to a 4 year college, cost, is the class for you