Online banking
Under which menu/function can client find option to cancel already sent e-transfer?
Payment history
Can client activate their Virtual Visa Debit from Mobile App?
Yes
E-signature request sent via MyAdvisor expires after how long it was sent?
30 minutes
Does RBC ATM accept Cheque denominated in U.S Dollars?
No
What are the password requirements for client getting enrolled onto Online banking when using Account Opening Tool?
at least 8 characters contaning 1 of Upper case, lower case, number, special character
Can client cancel auto deposit for e-transfer on mobile app?
No
MyAdvisor has capability to do GIC investment for client under registered account, True or False?
False
Can client change PIN for client card and credit card at ATM?
Client card, Credit card
How can client check their credit score?
Is it Soft or Hard check?
Which credit bureau's record will be visible?
From right side menu in Online banking
Soft Check
Transunion
Can client confirm KYC information such as Address, Primary Phone number, Primary E-mail, Employment information on Mobile app?
Yes
Q: Which of the following ID is accepted when opening business account on AOT4B?
1. Canadian Passport
2. Foreign Passport
3. Nexus Card
4. Canadian Driver's License
5. Province issued ID (BCID, Ontario ID, etc)
6. Permanent Resident Card
7 B.C Services Card
8 Canadian Fire Arms License with Photo
1 Canadian Passport
4 Canadian Driver's License
6 Permanent Resident Card
How can business client at ATM make payment to CRA tax?
Unable to do it at ATM
What is the maximum number of days that can be set when client changes their ATM withdrawal limit and Point of Sale limits temporarily from Online banking?
60 days
How many different RBC apps do we have? Name at least 4
RBC Mobile
RBC rewards
RBC Launch
RBC Insurance
RBC Express Business banking
RBC connect
Which of the following documents are eligible to use E-sign Lite?
1 Form #830 Bond of Indenmity
2 Form #1531 Client Transfer Authorization Form
3 Form #610 Cash Collateral agreement
4 Form #4221 Disclosure Consent Form
5 Form #300442 Confirmation of your RESP activities
6 Form #924 General Security Agreement
7 Form #300438 Confirmation of your IA Activities
1 Form #830 Bond of Indenmity
2 Form #1531 Client Transfer Authorization Form
4 Form #4221 Disclosure Consent Form
5 Form #300442 Confirmation of your RESP activities
7 Form #300438 Confirmation of your IA Activities
ATM daily cash withdrawal limit for Personal and Business Default & Maximum temporary limit for highest entitlement?
Personal default max $1,500, temporary max $3,000, Business default $3,000, temporary max $5,000