Chat/Phone References
Which phone number is used for those who may need relationship counseling, child care options or document translations?
Military One Source. (800)342-9647
The applicant can chat with us anytime via our online chat or by calling 1-888-550-ARMY. We will obtain their information for submission to the local recruiter who will determine eligibility.
Influencer
What is the maximum average response time during a chat?
Chat response time of 45 sec between comments
What is the minimum ASVAB score needed to enlist into the Army?
31
Which phone number is used for those who may need assistance with their pay/finances?
Defense Finance Accounting Service (DFAS) (888)332-7411
Even though you are a US citizen, you must be inside the US in order to speak with a Recruiter or to begin the process of enlistment.
Citizen OCNUS
How long do we have to answer a call?
Trick question, calls are answered automatically
What is the minimum GPA needed to qualify for ROTC?
2.50 GPA
Which phone number is used for those who may need to contact a service member due to an emergency?
Red Cross (800)-733-2767
The Army Reserve offers the _____ training that allows high school juniors to attend Basic Training (BCT) during the summer break then return back to school for their senior year and attend weekend drills.
Split Option
Your goal is to capture leads during your shift. What is the percentage of chats and calls that are needing to be leads?
30% chats 30% phones
To be apart of AMEDD, an applicant needs to be between which ages?
21-42 (Some specialties may allow higher ages)
Which phone number is used for those who may need to manage benefits such as healthcare?
Veterans Affairs (800)698-2411
This is a wait period PRIOR to your shipping and reporting to Basic Training, dependent upon the job you pick (MOS), training time and other factors such as school graduation, etc.
Future Soldier Delayed Entry Program (DEP)
If you receive call and you are unsure of the MAC code, which default MAC code can be used?
MAC Code B079
How old do you need to be to enlist into the Army?
17-34 Years Old
Which phone number is used for those who may need information on Army activities, records, or promotions?
Human Recourses Command (888)276-9472
The _____ Active Duty Option Program is a two-year program that provides eligible, Active Duty enlisted Soldiers an opportunity to complete a baccalaureate degree or a two-year graduate degree and earn a commission as an Army Officer.
Green to Gold
If you receive a chat and you are unsure of the MAC code, which default MAC code can be used?
MAC Code B099
How may jobs does the Army offer?
Over 200