DM Trivia
This favorite pastime of my DM uses 2 needles.
What is knitting?
We can reduce our debt by taking good photos and posting them asap to this website
What is Storage Treasures?
We ask the customer's name in this part of the sales process.
What is the greeting?
Every morning I check BOTH of these email accounts
What is the site email and personal work email?
The name of my DM's daughter, and the name of the AM at 6076.
What is Zoe(y)?
The number of people required to cut locks and inventory auction units.
What is two?
This step of the sales process is where we ask the value of goods
What is assessing needs?
When I have a question about how to complete something in Breeze, I should use this tool
What is Walk Me?
My DM's spouse sports this retro hairstyle.
What is a mullet?
Proof of this must be on file if the NOL was mailed to an address other than the lease address.
What is a COI form (or note from online change)?
This part of the process is where we first bring up CPP to the customer.
What is presenting the solution?
This should have up-to-date passwords for your site.
What is the Answer Book.
My DM's son plays this sport.
What is football?
If you get a rejected checklist, this is what you should do before removing the unit from auction.
What is contact my DTL?
Saying "This is the perfect unit for you, let's go complete the lease," is an example of this
What is assuming the sale?
This website has a search bar I can use find ESS policies, procedures & various current forms
What is Sharepoint?
My DM's favorite podcast is centered around what?
We should use this program to get an unsold unit cleaned out before reaching out to a vendor.
What is the Unit Liquidation Program (ULP)?
In this part of the phone sales process, we explain to the customer why we are calling them
What is establishing purpose?
If I have a question that my DTL & DM cannot answer, this is where I can submit my question to the SSC
What is the service desk?