Enter Title

Random

100

Sources of feedback data

•Feedback from audience

•Feedback from colleagues

•Self evaluation

200

لو فى سبت فى 6 تفاحات وخدت منهم 4. كام تفاحة معاك ؟

4

300

Building rapport consists of

• Introduction
• Ice breaking.
• Giving attention.
• Eye contact.

400

Voice characteristics

•Volume

•Clarity

•Articulation

•Tonality

•Pace

•Pausing

500

Agenda characteristics

Accuracy

Authority

Currency

Objectively

Relevance

Random

100

بعض الشهور عندها 31 يوم وبعضها عندها 30. بس فى كام شهر عنده 28 يوم ؟

12

200

Types of questions

Clarification

Out of topic

Covered later

300

Body language consists of

Self confidence

Posture

Facial expressions

Hand gestures

Movement

400

فين المحيط اللى من غير ماء؟

على الخريطة

500

حاجة فى حجم الفيل بس وزنها صفر؟

ظله

Random

100

KSA model

•Knowledge

•Skill

•Attitude

200

Persuading Techniques

•Ethos (Credibility)

•Pathos (Emotions)

•Logos (Logical)

300

ايه الحاجة اللى بتنتمى ليك بس كل الناس بتستخدمها أكتر منك ؟

اسمك

400

Introducing yourself includes

• Back ground
• Relative achievements
• Mutual ground
• Agenda / rules

500

Types of audience

1)The Friendly.

2)The Expert.

3)The Snowman.

4)The Sniper.

5)The Talkative.

6)The Black Cloud.

7)The Funny.

8)The Whisper.