Compliance
Verticals
Mix and Match
Fun!
Miscellaneous
100

What is compliance?

A measurement of whether we are receiving enrollment forms on each new hire that onboards. 

100

What are the 5 vertical IAG offers? 

Essential StaffCARE, Medical StaffCARE, Hositality Care, Flexible StaffCARE, Essential Care. 

100

Who do we request a landing page from?

Forms Department

100

What is our legal business name?

Insurance Applications Group, Inc. 

100
Who is the new VP of Operations? 

Marco

200

2 Risks of non-compliance

Possibility of termination. 

Escalated risk of discrimination suit. 

Weaker employee retention. 

ACA Penalties (MEC and MVP only) 

200

The most common product offered to our groups. 

Essential StaffCARE

200

How do you know when the first ESC 5500 Eligibility File is due? 

From Austin or Ashley's recap from the IT call. 

200

In what town is the North Carolina office in?

Statesville

200

What vertical had a target industry hotel and restaurant staff?

HospitalityCARE

300

3 Reasons for Compliance to be low

Each employee does not complete enrollment. 

Group does not send all forms. 

Group hold forms. 

New hires complete form outside of OE. 

New hire employee should actually be listed as re-hire. 

300

Which vertical has a target industry for internal employees, teachers, substitutes, security guards, and landscapers? 

Essential Care

300

How does an employee receive a confirmation of submission?

Input their email when filling out form

300

Which Benefit Specialist is related to Jay Dye?

Craig 

300

Who are the three newest Renewal Specialists?

Masha, Hannah, and Daniel 

400

4 Ways to Increase Compliance 

Group insuring all employee fill out form (complete and legible). 

Group sends all enrollments and declinations on regular basis. 

Group to check compliance report on regular basis. 

Group to check Bad Forms, Bad Declinations, Exception Letters on regular basis. 

400

Which two verticals can have FSL as a carrier?

Flexible StaffCARE and Essential StaffCARE

400

Why would a 5500 group need to do a Self-Seed demo?

If the group is not able to produce an eligibility file. 

400

Name all Benefit Specialists. 

Alan, Bill, John, Nancy, PJ, Glenn, Craig, Todd, Aaron, Wayne

400

What is the length of time that we retain all enrollment forms (paper and electronic) (acceptances and declinations)? 

7 years. 

500

4 Benefits of Staying in Compliance 

Maximize groups employees insurance participation. 

Offering to all during onboarding. 

Streamline groups benefit offering procedures. 

Support new hire and rehire employees. 

500

Which vertical typically has higher rates than other verticals, and why? 

Medical StaffCARE. Those in the medical field often have a higher rate of pay and seek medical care for frequently. 

500

How would we know which vendors have embedded capabilities vs need landing page?

Go to Vendor Capability spreadsheet in ShareAll DropBox folder

500

Name everyone in our department. 

Misty, Becky, Nicky, Francis, Jennifer, Kerryn, Emily, Ally, Ethan, Melissa, Alexis

500

Who do we send BAGS to at PAI?

 Donna Tollison, Sara Tisdale, and Sonya Meikel

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