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100

Procedure  by  which  a  decision  to  accept  or  reject  a lot is based on the results of inspection of samples (ASQ, 1998).

What is Acceptance sampling?

100

A  bar  chart  representing  a  frequency  distribution  of  a  process variable or product characteristic (ASQ, 1998). A graphic summary of variation in a set of data. It is one of seven tools of quality (QP,2002).

What is a Histogram?

100

The application of statistical techniques to control quality, includes statistical process control (QP, 2002).

What is Statistical quality control?

100

Action  on  a  nonconforming  product  to  make  it  conform  to  the requirements (ISO 9000:2000).

What is Rework?

100

An  optimal  material  requirement  planning system for a manufacturing process in which there is little or no manufacturing material inventory on hand at the manufacturing site and little or no incoming inspection (QP, 2002).

What is Just-in-time (JIT) manufacturing?

200

A  definite  quantity  of  some  product  manufactured  under  con-ditions of production that are considered uniform (QP, 2002).

What is a Lot (batch)?

200

A  systematic  representation  of  the  sequence  of  steps  or  operations used in the production or manufacture of a particular food item  (Codex  Alimentarius,  1997). A  pictorial  representation  of  a process indicating each of the branches and main steps in order of performance (ASQ, 1998). See also: flowchart. The preparation of a process flow diagram is one of the steps in the development of an HACCP plan for a food item.

What is a Flow diagram?

200

Procedures, including good manufacturing practices  that  address  operational  conditions  providing  the  foundation for the HACCP system (NACMCF, 1997).

What are Prerequisite programs?

200

Part  of  quality  management  focused  on  fulfilling quality  requirements  (ISO  9000:2000).  The  operational  techniques and activities that sustain a quality of product or service that will satisfy given needs; also the use of such techniques and activities.(ASQ, 1998) The operational techniques and activities used to fulfill requirements for quality (QP, 2002).

What is Quality control?

200

Sometimes  called  continual  improvement.The  ongoing  improvement  of  products,  services,  or  processes through  incremental  and  breakthrough  improvements  (QP,  2002).

What is Continuous improvement (CI)?

300

Statistically calculated extreme values of a process or product, outside of which a process is considered to be out of statistical control; not to be confused with specification limits, tolerance lim-its, or critical limits (ASQ, 1998). The natural boundaries of a pro-cess  within  specified  confidence  levels,  expressed  as  the  upper control  limit  (UCL)  and  the  lower  control  limit  (LCL)  (QP,  2002).

What are Control limits?

300

Usually a graph of groups or individuals of a process parameter  sampled  at  regular  intervals  and  plotted  on  a  format  that includes statistical process limits (ASQ, 1998). A chart with upper and  lower  control  limits  on  which  values  of  some  statistical  mea-sure  for  a  series  of  samples  or  subgroups  are  plotted.  The  chart frequently  shows  a  central  line  to  help  detect  a  trend  of  plotted values  toward  either  control  limit.  It  is  one  of  the  seven  tools  of quality (QP, 2002).Control charts are commonly used in statistical process control. There are several types of control charts; the most commonly used are the control chart for variables and the control chart for attributes.

What is a Control chart?

300

Management system to direct and control an organization with regard to quality (ISO 9000:2000). A formalized system  that  documents  the  structure,  responsibilities  and  procedures required to achieve effective quality management.

What is a Quality management system?

300

Part of quality management focused on providing confidence  that  quality  requirements  will  be  fulfilled  (ISO9000:2000).  All  those  planned  or  systematic  actions  necessary  to provide adequate confidence that a product or service will satisfy given needs (ASQ, 1998). All the planned and systematic activities implemented within a quality system that can be demonstrated to provide  confidence  a  product  or  service  will  fulfill  requirements for quality (QP, 2002).

What is Quality assurance?

300

Any  biological  or  chemical  agent,  foreign  matter,  or  other substances  not  intentionally  added  to  food,  which  may  compromise food safety or food suitability (Codex Alimentarius, 1997).

What is a Contaminant?

400

The  assurance  that  food  will  not  cause  harm  to  the  consumer when  it  is  prepared  and/or  eaten  according  to  its  intended  use(Codex Alimentarius, 1997).

What is Food safety?

400

Used  for  analyzing  process  dispersion,  it  illustrates  the  main  causes  and  subcauses  leading  to  an  effect  (symptom). It was developed by Kaoru Ishikawa and is also referred to as the Ishikawa diagram and the fishbone diagram because of its shape.It is one of the seven tools of quality (QP, 2002).

What is a Cause-and-effect diagram?

400

Ability to trace the history, application or location of that which is  under  consideration  (ISO  9000:2000).  The  ability  to  trace  the history, application, or location of an item and like items or activities by means of recorded identification (ASQ, 1998).

What is Traceability?

400

The limits within which a tool or process operates, based upon minimum variability as governed by the prevailing circumstances  (ASQ,  1998).  A  statistical  measure  of  the  inherent  process variability for a given characteristic (QP, 2002).

What is Process capability?

400

An  affirmative  indication  or  judgement  that  a  product  has met the requirements of a relevant specification, contract, or regulation (QP, 2002).

What is Conformance?

500

Nonfulfillment of a requirement (ISO 9000:2000). A departure of a quality characteristic from its intended level or state that occurs  with  severity  sufficient  to  cause  associated  product  or  service to meet a specification requirement (ASQ, 1998). The nonfulfillment  of  a  specified  requirement  (QP,  2002).

What is Nonconformity?

500

A  bar  chart  or  graph  of  the  frequency  of  product  or  process measurements.  The  bars  are  plotted  in  order  of  frequency.  The graph  may  be  expressed  in  numbers  or  cumulative  percentages(ASQ, 1998). A graphical tool for ranking causes from most significant to least significant. It is based on the Pareto principle which was first defined by J.M. Juran in 1950. The principle, named after nineteenth-century  economist  Vilfredo  Pareto,  suggests  that  most effects  come  from  relatively  few  causes;  that  is,  80%  of  the  effects come from 20% of the possible causes. It is one of the seven tools of quality (QP, 2002).

What is a Pareto chart?

500

Document  stating  requirements  (ISO  9000:2000)  A  document that  states  the  requirements  to  which  a  given  product  or  service must conform (QP, 2002).

What is a Specification? 

500

Action  taken  to  eliminate  the  cause  of  a  potential  non-conformity or other undesirable potential situation.

What is Preventive action? 

500

The  state  of  an  organization  that  meets  prescribed  specifications, contract terms, regulations, or standards (QP, 2002).

What is Compliance?

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