HOW MUCH IS IT
ONE-WAY
$3
HOW MANY DAYS IN ADVANCE CAN CLIENT BOOK A RIDE?
1-3 DAYS
WHAT IS THE DIFFERENCE IN BOARDING PROCEDURE FOR AN EMOTIONAL SUPPORT VS. SERVICE ANIMAL?
EMOTIONAL SUPPORT MUST BE IN AN ENCLOSED/SECURED CAGE AND SERVICE ANIMAL DOES NOT NEED TO BE
5 MINUTES
Where you schedule rides
Booking Site
PCA & CHILD UNDER 6 Y/O
FREE/COURTESY
WE DROPPED OFF A CLIENT TO A MEDICAL APPOINTMENT BUT CALLS US TO LET US KNOW THAT IT'S RUNNING BEHIND, WHAT IS OUR PROCEDURE?
TRANSFER TO INQUIRY TO RESCHEDULE CLIENT'S RETURN RIDE FOR A LATER TIME
WHAT 2 QUESTIONS ARE DRIVERS ALLOWED TO ASK REGARDING SERVICE ANIMAL?
1. IF IT'S SERVICE ANIMAL 2. WHAT TYPE OF FUNCTION HAS IT BEEN TRAINED TO DO? ***WE CANNOT ASK FOR IDENTIFICATION
HOW MANY CARRY ONS CAN CLIENT BRING?
AS MANY AS THEY CAN MANAGE ON THEIR OWN WITHOUT DRIVER'S HELP AND ON ONE LOAD
Where you find client's future trips
My Journeys > Upcoming
FDR & SILVER STAR
$0.50
DEFINE NSF & WHEN WOULD YOU USE THIS?
NO SOLUTIONS FOUND - WHEN SCHEDULING WIZARD DOES NOT OFFER A SOLUTION
HOW LONG CAN THE ELIGIBILITY DETERMINATION TAKE FROM THE TIME OF INTERVIEW OR PHYSICAL APPOINTMENT?
BY LAW, 21 DAYS
IN ORDER TO QUALIFY FOR A SUBSCRIPTION, HOW MANY DAYS DOES THE CLIENT NEED TO SHOW CONSISTENCY FOR BEFORE BEING CONSIDERED FOR A SUBSCTIPTION? HOW LONG CAN THE REVIEW TAKE?
30 DAYS / 120 DAYS
Where you find client's full profile and eligibility.
RPM (RideCo Profile Manager) > Client List
10 RIDE COUPON BOOK
$30
WHAT IS THE DIFFERENCE BETWEEN WILL CALL (WC) VS. SAME DAY SERVICE (SDS)?
(WC) IS GUARANTEED AS CLIENT ALREADY HAS A SCHEDULED RETURN RIDE BUT CLIENT IS RUNNING LATE AND (SDS) CAN BE REQUESTED BUT IS NOT GUARANTEED BASED ON AVAILABILITY.
PARATRANSIT ELIGIBILITY IS BASED ON...
FUNCTIONAL INABILITY TO TAKE FIXED ROUTE INDEPENDENTLY
RTC PARATRANSIT SERVICE TRAVEL TIMES ARE COMPARABLE TO _________
Where you submit repetitive trip request
Subscription/standing order
22 SINGLE RIDE
$40
WHAT IS THE ALLOWED SHOPPING CART DIMENSIONS?
30" HIGH BY 18" DEEP BY 18" WIDE
WHAT YEAR WAS AMERICANS WITH DISABILITIES (ADA) SIGNED INTO LAW?
1990
DEFINE DNLU - DESCRIBE THE PICK UP PROCESS OF A DNLU
Where you would look if someone someone is approved for VMTN, FDR, NDS
Additional Services