Construction
True or False: You can hand keys out to buyers, appraisers, etc. for them to open home at their leisure.
False.
Where are the emergency numbers located for on call trades?
Inside upper cabinet. Typically a yellow card.
What appliances do you select at time of contract?
FR Range gas package. SS or black. Whatever is standard at the time.
Where can you find HUD/Settlement statements?
Builder File, DHI Sales or upon request from Renae and/or Title.
Does DHI charge any upfront fees to the borrower?
No. All fees are collected at closing.
How do you schedule a walk through?
Speak to the superintendent for availability and readiness of home then send invite through e-mail.
If original buyers sell, does their warranty end?
No, warranty is on home not the buyer.
True or False: You only need 1 change order when switching color schemes in a home
False. You need 2. 1 removing old color package and another adding in new color package.
If a buyer gets 10k in flex cash and they are using DHI Mortgage, what two categories get utilized and what dollar amount goes in each?
Preferred lender incentive & General incentive. 5k each.
True or False: D.R. Horton can pay bills for a buyer with seller incentive.
True, but only on VA loans.
How do you address customers questions when they are worried about certain things in their home?
Customer concern form.
Buyer states that all outlets in the bathrooms are dead, but breaker is not tripped. What do they need to do?
Reset GFCI in one of the bathrooms.
What is a posted option?
An option that already has a PO and is on order.
True or False: When a broker gets a bonus, you add it to their original commission?
False. Bonus's should go under the bonus tab. Bonuses are separate from commission.
What type of loan is required to have the non-purchasing spouses credit included in DTI?
All Government loans. FHA, VA, USDA.
Are home inspectors allowed on a ladder? Why or why not?
No. Due to liability purposes.
Can you take new homeowners warranty requests and email them into Jim & Ricci?
No. Only submit requests through warranty tab on D.R. Horton website.
True or False: When a home is already specd, you can add or remove options.
False. Purchasing does not get notified of changes and POs may already be in the field.
Where do you find HOA docs/Community docs?
P drive, Sales & Marketing for agents, Community docs, select community.
True or False: Max sales price for a MFA 1st home loan is $394,625.00
False. $349,526.00.
What is a MERC inspection?
Main gas supply line pressure test in order for gas meter to be set on home.
What is the warranty on condensers, furnace & coils for our homes.
10 years if registered within 90 days of closing.
What colors need to be selected on exterior options?
Gutters, Roof & Stone if applicable.
When does everyone in the transaction get a copy of the contract?
Once it has been ratified.
Name the three OSL preferred lenders and their incentive dollar amount:
Legacy - $5,000.00
Matt Berg - $2,500.00
Chris Russo - $2,500.00