Onboarding
Which country is eligible to enroll with PPGF for Meta fundraising tools?
US/UK/CA/AU
What is the payout schedule for enrolled PPGF Charity?
15-45 days after the date of donation
Which tool would you use to check status of application for using Meta fundraising tools
Page Onboarding Info/Page Onboarded Tool
What is the limit you're allowed to refund as an agent, when refunding a donation?
$1,000
Does Geolocation matter when creating a NP FR?
Yes
What are the requirements to use NP fundraising tools on Meta?
Be a 501(c)(3) (US Only Requirement)
Have a Meta page
Registered w/an acceptable registry for your country/region&
Be in a region where donations are available
Which of the following payment processors does not provide any kind of reporting?
PPGF unenrolled charity
Which tool would you use to check if a charity is blocklisted, valid, or duplicated?
DAF Charities
Can a donor make their donation anonymous?
Yes
What is a birthday fundraiser?
A Birthday FR is when a user chooses a NP to represent on their birthday, to collect donations.
How many terms for nonprofit can choose how to raise money on Meta, and explain about it.
There're 2 terms for submit application:
Charitable Donations Terms (CDT) apply for raising money on Facebook and Instagram
Offsite Donation Terms (ODT) apply for raising money off Facebook and Instagram
What is the payout schedule for PPGF and how does reporting work for them?
Payout: Payout: 15-45 for enrolled/ within 90 days for unenrolled
Report: Only if they are enrolled
What is the Page Onboarded tool?
We use this tool to check the status of application for using fundraising tools
A user writes in asking for a refund. What tools can I use to action refunds?
PayH/NMOR/OMNI
What is the length of time a donation post is allowed to receive donations?
The limit does not exist.
A new organization in EEA would like to submit an application to onboard with Meta. What should we do?
Inform user that no longer accept application from new EEA charities
What we can see in PPGF Portal
- View enrollment status.
- View charity profile pages.
- View funds paid to a charity by month and individual transactions.
- View the title of all the fundraisers.
- Active vs Inactive = Only active appear on directory visible to donors.
Where do you find the NP page ID?
- SRT
- UBD + Profile Plus --> Copy Delegate Page ID
- Nonprofit page --> About --> Page transparency --> Copy Page ID
How do donors receive donation receipts if they donate through PPGF_DONATION?
PayPal Giving Fund (PPGF) will provide donation receipts
What can a FRC do to the fundraiser, if they accidentally created a FR for the wrong NP?
Delete the FR
What is an EIN?
Tax ID Number
If donor donate to PPGF_DONATION, which tools we can find transaction
NMOR/OMNI
What tool(s) do we use to see if the user writing in is an admin page?
UBD
When processing a refund through PayH, what is all required to process said refund?
- Select the "User confusion," reason
- Add the amount total
- SRT ID number and Submit.
What is the review process for creating a fundraiser page on Facebook?
One does not exist