Who are your leaders?
Do what?
Know your product
100

Team Supervisor

Serah Gnodle

100

What case do you use when customer requests DRT?

On call/extra

100

What are the dims for a 35ga resi cart?

3'3x1'8x1'10

200

Manager

Leisa Rall

200

What case do you use when customer calls in to confirm their service day?

Quick case- service day

200

ACCT#4520095989. Customer calls in because they forgot to take their trash out in the morning. When do you enter the MPU for?

Enter Return for service

300

Senior Manager

Terri Genandt

300

What do you do when you are going to leave early for the day?

email crcwfmintraday@republicservices.com and copy supervisor

300

How many plastic bags full of recycle fit into a 65ga recycle cart?

None

400

Field Group CRC Director

Becky Kessinger

400

What case do you use when a customer calls in to complain that the driver broke their fence when servicing?

Damage Claim/Safety Issue

400
Customer calls in to confirm what size and containers are going to be delivered next Wednesday- what do you do?  ACCT# 6422792940

Transfer call

500

Human  Resources POC

Robert (Bob) Piwowar
500

What do you do when a customer calls and says they need a dump and remove on the temp RO container they have?

Close/Season button

500

What is the tare weight of a 20yd roll off container?

Between 5,000-6,000 lbs

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