Red
Yellow
Pink
Blue
Black
100

In general, the clothes you wear to work should be current with fashion. True or False.

True

100

You should keep deodorant in your hygiene pack. True or False

True

100

A client consultation only needs to be performed the first time a client visits the salon. True or False

False.

100

__________ will help you achieve professional goals and ensure the salon's success.

Constructive criticism

100

To properly prepare for a consultation, you should select a single style option you feel the client will like best. True or False?

False. You should show a variety of style options, including various lengths, haircuts, and haircolor.

200

Walking around at intervals can help counter the negative impact of long periods spent in one position. True or False.

True

200

When do you need to wash your hands during a service?

You will need to wash your hands numerous times throughout the day, such as at the beginning and end of each service, after using the restroom, and whenever they become soiled.

200

Applying makeup at your station is ________.

Unprofessional 

200

What is the service record card is intended for?

The service record card is used to inform the cosmetologist about the services received, results, formulations, and products used during previous visits by the client to the salon.

200

When making color recommendations during the client consultation, you should use pictures as much as possible. True or False

True

300

You should look in the mirror at various angles to verify that the clothes you are wearing for work are flattering. True or False

True

300

What items should be included in a work hygiene pack?

A hygiene pack should include the following items: toothbrush and toothpaste, mouthwash, sanitizing hand wipes, dental floss, and deodorant or antiperspirant and body wipes.

300

bending your wrist up or down repeatedly, or contorting your wrist when using the tools of your profession is normal to do. True or False

False. 

300

You should avoid bringing up topics such as promotion and an increase in your pay scale during your employee evaluation. True or False

False. 

300

When a client is unhappy, it is recommended that you…

immediately change what the client dislikes if it is possible to do so.

400

As a beauty professional, it is recommended that you avoid using social media. True or False.

False

400

What angle from your body should you hold your elbows at when cutting hair?

60 degrees

400

an example of _______ is to hold your shoulders level and relaxed, not scrunched

posture

400

 If you find yourself at odds with a coworker, what should you do?

You should seek out someone you respect who has an objective viewpoint, such as the manager, and ask for advice about how to proceed.

400

When reviewing the consultation with the client, it is recommended that you reiterate everything you have agreed on, using a phrase such as…

"What I heard you say is . . ."

500

If a client arrives late, you should always take the appointment. True or False.

False.

500

The purpose of _________ is to make the workplace and the equipment and implements you use there more comfortable, efficient, and safe.

Ergonomics

500

_______ includes your posture, your walk, and your movements

Physical presentation

500

What is the fourth step of the 10 – Step Consultation Method?

Analyze the clients hair.

500

The sixth step of the 10-Step Consultation Methods is…

show and tell. Encourage your client to flip through style books and select styles that he or she likes. Monitor the choices to ensure the styles are feasible for the client's hair type and personal style.

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