Communication
Trust vs Mistrust; Autonomy vs Shame and Doubt
Initiative vs Guilt; Industry vs Inferiority
Identity vs Role Confusion; Intimacy vs Isolation
Generativity vs Stagnation; Ego Integrity vs Despair
Erikson's Stages of Psychosocial Development
Denial, Anger, Bargaining, Depression, and Acceptance are all stages of this.
Grief and dying, as defined by Elisabeth Kubler-Ross
Employers would say this is the most important characteristic of a medical assistant.
Teamwork
A threat to physical harm someone
Assault
State law protecting those assisting an injured person during an emergency when the emergency is outside of a medical facility.
Good Samaritan Act
Federal law requiring all providers who accept federal funds for healthcare ensure equal access to services.
Civil Rights Act
Our _____ tells us what are right and wrong for ourselves, but ______ describes the difference between acceptable and unacceptable behavior, including personal and professional.
Morals and Ethics
This type of doctor places more emphasis on the relationship of the musculoskeletal structure to the function of organs and tissues in the body.
DO, or Doctor of Osteopathy
Intentional or negligent, this is a civil wrongdoing that causes harm to a person or property.
Tort
We all love our ______, which means to be free from unwanted intrusion.
Privacy
This type of communication technique helps to build relationships with our patients. Includes listening, reflection, restatement/paraphrasing, neutral, silence, clarification, and summarizing.
Therapeutic
Do no harm
Nonmaleficence
Who says if lab tests can be performed in a physicians office or not.
CLIA- Clinical Laboratory Improvement Amendment
This insurance protects healthcare professionals from liability related to wrongful practices resulting in injury, expense, and property damages.
HIPAA is an act, and not a legally protected right of patients. Privacy means one is free from unwanted intrusion. Although similar, this is a legally protected right of patients, and ensures healthcare professionals will not disclose information unless authorized by the patient.
Confidentiality
Deciding on a reasonable belief or action, weighing your knowledge about the information, and sorting out conflicting information are all examples of this.
Critical Thinking
______ care is for any age and helps to relieve symptoms of a serious illness. ______ allows dying patients to have dignity, comfort, and peace, and is for people with 6 months or less left to live.
Palliative and Hospice
A center that provides outpatient services, where you "walk in that day and walk back out that day."
Ambulatory Care Center
A minor that "divorces" their parents, can assume the rights and responsibilities of adulthood, even entering into a legally binding contract.
Emancipated minor
The purpose of this act was to make organ donation easier for people.
Uniform Anatomical Gift Act
According to this theory, each level (of need) must be satisfied before we can move up to the next level.
Maslow's Hierarchy of Needs
The number of patient identifiers needed when providing any kind of treatment.
2
Scope
When a party voluntarily agrees with another party's plan. Medical assistants will often times have patients sign forms stating they ______ to a procedure prior to it happening.
Consent
Gina, Gina where are you? This act prohibits employment discrimination based on the persons genetic information. What does GINA stand for?
Genetic Information Nondiscrimination Act