Food Safety
FRED
PACE
PQRG
Drive-Thru/OEPE
100

McDonald's has made _____ _______ as our number one priority

What is, Food Safety. 

100

What is the recommended "Removal Time" of 4:1?

What is, 12 seconds. 

100

What does PACE stand for? 

What is, Operations Performance and Customer Excellence 

100

What does PQRG stand for? 

What is, Pocket Quality Reference Guide 

100

What does OEPE stand for? 

What is, Order End to Present End 

200

When washing your hands, how long should you spend scrubbing?

What is, 20 seconds. 

200

What is the maximum run size for 10:1? 

What is, 8. 

200

What is the goal of the combined R2P and Fulfillment time while being assessed in the restaurant? 

What is, 135 seconds. 

200

POS Timing Report: What is the "Optimal" Present time? 

What is, 30 seconds. 

200

What is the Optimal Pull Forward Percentage? 

What is, 10-15% 

300

There are three "Hazards" when we focus on contamination; Microbiological, Physical, and ______

What is, Chemical. 

300

Under the "Crew Training Roadmap", what is labeled #1 as the first module all of our staff should watch? 

What is, Hospitality. 

300

This ____% or higher meets McDonald's Standards on an OEA visit. 

What is, 80%. 

300

Breakfast: How is a Bacon Egg Cheese Biscuit built? 

What is, Cheese on heel, Bacon on Cheese, Egg on Bacon, Crown on Bacon. 

300

What is the McDonald's Standard OEPE time? 

What is, 120 seconds. 

400

What is the temperature range for the walk-in refrigerator? 

What is, 34-40 degrees F

400

What percentage of problems can be avoided if a Pre-Shift checklist and the rest of the pre-shift routines are completed before a shift? 

What is, 80% 

400

Your "Consulting Category" dictates how many visits you'll receive; How many "Consulting Categories" are there? 

What is, 3. 

400

McCafe: What is the secondary shelf life of Liquid Sugar? 

What is, 14 days. 

400

What are the three W's used when pulling a car forward? 

What is, "Where, Why and Wait Time" 

500

"FIFO" is a very important practice used in our restaurants, what does this stand for? 

What is, First In, First out. 

500

How many "Tiers" are there when the customer is using "My Rewards"? 

What is, 4 tiers. 

500

What is the frame in which a OEA visit, may occur? 

What is, 6am to 9pm. 

500

Yields: How many shots of Mac Sauce should you get per pouch?

What is, 27-28 shots. 

500

OEPE times should be directly reflected by our KVS times; If your KVS time is 60 seconds your OEPE time should be? 

What is, 120 seconds. 

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