Total Rewards
Must be enrolled in eStatements AND a direct deposit of $500 OR 20 non pin transactions.
How does a consumer debit card qualify for reward points?
We will have one Sleek, New card design for each card type; Consumer debit/credit and Business debit/credit.
What is, New card designs will be available beginning October 1st.
VISA replaces sensitive account information, such as the 16-digit account number, with a unique digital identifier.
What is tokenization
October 26th
When/What is the last day to opt out?
11/01/2022
What is the debit card will expire in October?
Travel, Merchandise, Cash back, Gift Cards
What can points be redeemed for?
All cards now include technology for contactless payments and can be added to mobile wallets.
What is, What are the benefits of the new cards?
All EFFCU cardholders.
Who is eligible to use tokenization?
October 27th
When does the rate increase take effect?
Issue Date: 09/17/2022
What the date of the renewal card was ordered?
Points are credited to your account within two business days after the transaction posts and clears your account.
When are points added to my totalRewards for a debit card?
Each week of October, cards will be mailed out based on their expiration dates.
What is, The mail out schedule for the Mass re-issue.
Cardholders enroll with Apple Pay, Samsung Pay, Google Pay, and many others.
What is tokenization enrollment?
Rates will decrease to A paper.
What are business credit cards?
Activation Date: __/__/____
What is the card has not been activated?
Points are credited to your account at the end of the billing cycle.
When are points added to totalRewards on a credit card?
New VISA technology automatically updates expiration dates/CVV codes with hundreds of online subscription services like (Netflix, Apply and Android App stores, etc.)
What is, Do MBRs need to update their expiration date and CVV code with Online Merchants?
Visa online
Where do you go if a member's token requires verification?
The balance carried over AND any additional charges will utilize the new rate.
What happens if a member opt in?
Correct phone number on file, correct DOB and SSN of the cardholder.
What are the requirements to activate a card?
Members will not earn points on their debit card on October 1st.
What is members who did not qualify based on September's activity?
When ordering a joint card, we will remove the street number, street name, city, state and zip code ONLY
What is, Joint MBRs cards will be mailed to the Primary’s address
The member reports fraud, account is closed, or the card is lost (not in member's possession).
Why delete a token?
August 15
When was the letter sent notifying cardholders of rate changes and terms on the new cards.
A member calls in and want to know why they haven't earned rewards on their debit card.
What is tracking 51?