Foundations of ICC
Ideas people assume to be true about the world
An interaction that is perceived as effective in fulfilling certain rewarding objectives in a way that is also appropriate to the context in which the interaction occurs
What is intercultural communication competence?
The way in which communication technology and transportation have brought areas of the human world together
What is the global village?
A culture in which subordinates are expected to be closely supervised
What is high power distance?
Communication that subtly or implicitly conveys stereotypes, rudeness, and insensitivity that demeans a person's heritage or identity
What is a micro-insult?
A learned set of interpretations, values, norms, and social practices, which affect behaviors of a large group of people
What is culture?
Evaluating an element or behavior within its broader cultural context
What is cultural relativism?
A perspective that examines culture with cross-cultural comparisons from an outsider
What is the etic perspective?
A society in which uncertainty is seen as a threat, consensus is demanded, and risk is avoided
What is high uncertainty avoidance culture?
The theory that proposed that social group memberships offer individuals social identity and its corresponding evaluations (either positive or negative)
What is social identity theory?
The relative degree to which two cultures differ from each other at the group level
What is cultural distance?
The ability to react to new and ambiguous situations with little visible discomfort
What is tolerance for ambiguity?
A paradigm in which researchers use statistical methods to identify cultural variations
What is the social scientific paradigm?
A society in which individuals are self-motivated, uniqueness is valued, and individuals are defined by their unique attributes
What is individualistic cultures?
A theory that explains how we change our communication behaviors depending on who we are speaking to and the evaluations of those modifications
What is communication accommodation theory?
The process by which people use shared verbal or nonverbal codes, systems and/or media to exchange information in a particular cultural context
What is communication?
The ability to cross boundaries between cultures and thrive doing it
What is cultural intelligence?
The medium through which a message is conveyed
What is the channel?
Cultures in which communication resides in the context and meaning is internalized
What is high context cultures?
The theory that proposed four interrelated processes to explain why intergroup contact leads to improved intergroup relations
What is intergroup contact theory?
Give an example of a cultural value
What is...? (Dr. Byrd will give correct response)
Name 4 of the BASIC skills
What are: display of respect, orientation to knowledge, empathy, interaction management, task role behavior, relational role behavior, tolerance for ambiguity, interaction posture?
People's tolerance of diversity and their acceptance of equal societal participation
What is attitudinal multiculturalism?
The research perspective used by Geert Hofstede
What is the etic perspective?
According to Gordon Allport, this is the most important condition to ensure positive contact results in improved intergroup relations
What is institutional support?