New Order
Tab selected when placing a new order
New Order
The third party company who maintains our Tax Exemptions
ECMS
Our owner and founder
Eric Smidt
KDB stands for...
Knowledge Data Base
This is the percentage of your Employee Discount
20%
Tab selected to assist an existing customer in placing a new order
Search for customer
True or false: Customers can place tax exempt orders online
False
1,250+
Current number of HFT stores
True or false: Contact Center birthdays and anniversaries can be located in the KDB
True
Program used to validate coupons
PMA
Tab selected to assist a business in placing a new order with a purchase order
Search for an Account
True or false:Stores and the Contact Center use the same tax exempt data base
True
Dillon
Moreno Valley
The Distribition Centers we are shipping from currently
The name of the person you email for KDB updates and or suggestions.
Stephanie Donmoyer
The savings percentage during Friends and Family events
25%
A package that ships in its original manufactures box
A slapper
Step taken when tax exempt customers cannot be found in ECMS
Send them an invite
The speed of internet we all should be using remotely
1 gig
760-867-0034
Contact Center Attendance Line
True or false: We never offer free gifts no purchase necessary
False
10-20 business days
Truck shipping time frame
Where to direct customers who are tax exempt and don't have an email address
Their local store
She is the Contact Center director
April Inmon
Saia Old Dominion CalTop
Roadrunner YRC Holland
XPO
Truck carriers used for delivery
Information written in small print at the bottom of the individual coupon
Coupon restrictions