Go
Online Directory of TELUS Employees
Teamcards or go/teamcards
What Kind of Device is Zonkey
A Printer
What tool/site serves as the TELUS internal portal for its employees? This is also set as the homepage in all TELUS computers.
Habitat
A catalogue based system used to request system access and software exclusive for IT Personnel.
TSR
Online Library of Self Learning Modules and assessments
Go/Teamhub
Two types of applications installed in VDI
1. Native application
2. Thin Applications
What do we need to verify or confirm to make sure that we are transacting with the correct user.
Fullname and UserID
TELUS employees can submit their IT issues to SPOC through
Phone Call
Eticket
Chat (go/SPOC) or Frontline
Used to request most corporate access (general access), may it be physical or logical.
go/novo
Online Portal Used by TELUS Employees in submitting trouble tickets to SPOC
go/eticket
What tool must be used if the Windows Password doesn't work in Habitat?
Password Manager or go/password
After how many days does the NT Password expire?
90 Days
Sorry Less 300
Less 300
go link for the million dollar page
go/ISG or go/tccbt
For VDI application installation request you must advise the user to request using what site?
go/tsr
Tool used to disconnect a stuck session in VDI or to check if the available machine in a pool
Help desk Tool
Two types of authentication in Cisco Anyconnect VPN Client
Smartcard
TAS/Safenet/Mobilepass
A tool used to decrease the risk of fraud of TELUS and our customers
go/eid or go/equifax
Sorry you loss 500 points
Less 500
What is the home drive of x161074?
\\wp40137\HOME$\x161074
the user's IP address in VMware is 100.66.161.212
What is the server of this VDI?
a service that protects your internet connection and privacy online. It creates an encrypted tunnel for your data, protects your online identity by hiding your IP address, and allows you to use public Wi-Fi hotspots safely.
VPN