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Do you process Standing order over the weekend?
Yes, standing orders are processed over the weekend including bank holidays
DSAR stands for?
Data Subject Access Request
MCC stands for?
Merchant Category code
What is the color for temporary care flag?
Green!
Can I point a card to a Chase Saver?
No. Cards can be pointed only to standard accounts
Can I use my Chase card to fund cryptocurrency exchanges?
YES!
What is the limit of contactless payment for single transaction?
£100
When does my monthly ATM foreign withdrawal limit reset?
Limits are reset on the 1st of the mont
When do my daily cash withdrawal or daily card spend limits reset?
Limits are reset overnight daily.
How long does it take for a refund to appear in my account?
Once a refund has been processed, it should take an average of 1-3 working days to reach your account. In some cases it may take up to a week.
What is the limit of money a customer can transfer to a Chase Saver account?
The limit is 250k across all Chase Saver accounts.
Are there fees for using my card abroad?
We don’t charge fees when you use your card abroad and we'll apply the current Mastercard exchange rate to any purchases you make in the local currency. Local banks may charge their own fees when you use one of their cash machines and you should make sure you understand what these are before making a withdrawal.
It is type of communication formed of 6-dot combinations
Braille
(the person on your left will receive 100 pts!)
CASH BACK EXTENSION QUESTION:
•If you joined us and activated cashback before______, you’ll automatically get 1% cashback on everyday debit card spending until ________
•If you joined us and activated cashback before 1 March 2022, you’ll automatically get 1% cashback on everyday debit card spending until 11:59pm on 28 February 2023.
(IF THE ANSWER IS COMPLETE YOU'LL GET ADDITIONAL 200 PTS AND 100 PTS TO THE 6TH PERSON ON YOU LEFT)
How much money can I withdraw from my Chase Saver?
There is a daily limit of £25k to move money out the Bank (across all accounts). There is no limit to move money from an account to another.
Can I get a refund on a Direct Debit that has been incorrectly taken?
Yes. You are entitled to an immediate full refund as part of the Direct Debit Guarantee.
My merchant is asking for bank address to setup Direct Debit. What address should I use?
25 Bank Street London E14 5JP
(The person that is wearing black closest to you will receive 200 pts!)
Can I reinstate a cancelled Direct Debit?
We are are unable to reinstate a cancelled Direct Debit. Please contact your merchant/service to setup a new Direct Debit on your Chase account.
Is Direct Debit eligible for card spending?
NO!
What is the payment limit on a Direct Debit?
We align to the Bacs payment limit on a Direct Debit which is £20,000,000.00
Give at least 5 Cashback Exclusions
•Non- eligible spend includes any fees, interest charges, gambling related, prepaid cards, gift cards, cryptocurrency, traveler's checks, money orders, payments to a financial institutions, loan payments, peer to peer money transfers, business spend, manufactured spend, foreign currency, and any cash equivalent transactions.
How do I make payment?
You will need the following information to make a transfer to another chase customer.
Note, if the payment initiated is to another chase account, this payment will be processed with our system (i.e payment to own Chase accounts or to other Chase customer account). However, payments made to an external sort code will be processed via Faster Payments.
(https://confluence.dynamo.prd.aws.jpmchase.net/display/DIGPROJECT/Faster+Payment+FAQs)
Give the reasons for the customer not to receive Cashback
•The transaction was from an ineligible merchant (take a look at the MCC exclusion list)
•The customer is not enrolled into the cashback campaign (the customer did not activate rewards/cashback yet)
•The transaction has not posted yet
•The customer is not eligible for rewards/cashback due to being banned or suspended from the rewards program
(your bestie inside this room will 300 pts!)
What payment process that Chase is not supporting?
CHAPS
international payments
SWIFT
The interest rate on the Chase Saver account will be increased from _____ to ____ with effect from _____
The interest rate on the Chase Saver account will be increased from 1.5% AER to 2.1% AER with effect from 24th October 2022.