Accountability
Safeguarding
Feedback
Project Overview
Channels
100

What is Accountability?

Use power responsibly by taking account of, giving account to, and being held to account by the people humanitarian organizations seek to assist. 

100

What is the definition of Safeguarding?  

Safeguarding is the responsibility that NGOs have to ensure that staff, consultants, and affiliates operate in a safe environment,  and provide a free-from-harm environment in our offices and activities.

100

What is the name of the online safeguarding official channel?

EthicsPoint

100
Who does the FO's for accountability and safeguarding report to?

Both Senior Project officer and Program Manager. 

100

How many channels does CRS have?

6

200

Who is CRS accountable to? 

Donors, Beneficiaries, Partners, Other stakeholders.

200

Who's responsible of safeguarding?

All staff and affiliates dealing with beneficiaries.

200

How non direct channels does CRS have?

3.

200

How many projects are in the Education program?

6 (Grants, Access, Quality, Higher Education, Mentorships, School Interventions)  

200

Who is responsible for managing CommCare?

Accountability field officer. 

300

What are the 3 prongs of accountability?

taking account, giving account, being held account to. 

300

What are the types of exploitation?

Financial and Sexual exploitation. 

300

What are the barriers of reporting?

Lack of knowledge, Fear of nothing changing, fear of supervision

300

How many programs does CRS work on?

3 (Partnerships, Education, Livelihoods)

300

What is the system used to document accountability data?

CommCare. 

400

What are the origins of accountability? 

MEAL, Monitoring Evaluation Accountability and Learning is a crucial part of our work.

400

Who is Safeguarding intended to serve?

Program participants and beneficiaries of the organization.

400

How many days does it take to respond to urgent inquiries/normal inquiries?

Urgent takes 2 business days, Normal takes 14 days.

400

How Many IR's are in our Unit Overview?

6 interim results. 

400

3 things that make a strong FRM?

Context-specific, Inclusive and accessible, Empowering, Closing the loop – responding to feedback, Collective responsibility, Impartial, Do no harm, appropriately resourced






500

What is the accountability process cycle? 

Awareness, data collection, data documentation, Follow up, Final response, Monthly report.

500

How can CRS make sure that its partners are aligned with CRS minimum standards?

By efficiently applying the specific objectives and regularly working on activities that complement the interim results.

500

How many types in the categories of sensitive & non-sensitive feedback?

8 types of feedback between sensitive and non-sensitive. 

500

What is SO3?

CRS Egypt partners are aligned with CRS' safeguarding minimum standards.

500

Importance of Feedback and response mechanism?

For beneficiaries: Feel heard and respected – dignified when done correctly. Hold humanitarian actors accountable for the decisions we make on their behalf. FRM is key to greater beneficiary participation. For organizations: Allows us to correct design issues and understand unintended consequences. Preventing harm and reacting to stop. For donors:Compliance.

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