Training Sessions!
The location that you find and the icon you click to find out if someone opened an email.
Top right corner - Contacts icon
This is the process to get someone to our promotions page for all sports.
Scroll over fans and click promotions on the left hand side of the screen
How many of these holds should have in order to help with last-minute issues on game days
M holds - 10-20
This is the control you put in when you are making a new game day batch.
OS
This is the number of tickets athletic staff can receive for Olympic sports
2
This is the suggested fix for someone that is having an "invalid email" error popping up when trying to sign into their account.
Make sure a space isn't put in after the email address
This is the tab you scroll over to click in the stadium guides for Michigan Stadium, Crisler, and Yost.
Game Day
When an event time/date has been changed, you type in this code to update the information.
tk.event.sea.e
This report in Equery allows you to see how many tickets were sold in a certain promo code.
Promo Code Lookup
DAILY DOUBLE
This is the maximum number of season tickets on an account
This is the exchange seat status entered to complete an ADA exchange and make seats visible on the map
O
The location you can direct people to learn more about priority points
Donate tab, Ticketing & Parking, Priority Points
These two codes will update back office and pac 7 controls to give access to the season you just set up.
TK.CONTROL.E & TK.ETCONTROL.E
The report you run after an event to reconcile
tk.oevent.r
Ticket limit on accessible platform
4 until inventory is exhausted or 2 once seating becomes limited
This profile is needed for alumni to claim football tickets.
FORMER
DAILY DOUBLE!!!
The capacity of Crisler Center
You have to update this to make sure the single-game price is reflected correctly
E.Price
These are steps you take to close out a batch after an event.
Balancing > batch entry > change status to C
A requirement to enter gate 10
The hold code that we use for VetTix-designated tickets.
V
The path to direct a student wanting to learn more about the basketball claim periods.
Tickets, Student Tickets, Men's Basketball, Basketball Claim Process, Student Men's Basketball Ticket Holder Seating Plan
This is the code that you type in to get to the price table to set up.
TK.PTABLE.SEA.E
This is the column on the reconciliation form where you enter extra tickets that were not used.
NCV
This is the maximum amount of priority points for alumni with 2 alumni on an account
40