Products & Services
"Fixed Rate" VISA Rewards and Young Adult are types of:
What is “The Credit Cards we offer”?
Direct Deposit, ACH Transfer, Remote Deposit, and online/by phone are:
What are “The Loan Payment Options”?
Allied
Who is our insurance partner?
You can be a member if you live, work, worship, or attend school in one of these four areas:
What are Salem, Roanoke, Botetourt, Vinton, and King George?
True or False – In EMA (Enhanced Membership Application), members are automatically enrolled in online and mobile banking when they open an account.
What is "True"?
A 24-Hour Free Automated Telephone System
What is "Audio Teller"?
This helps minimize the financial impact that can occur from a catastrophic event, such as loss of life, disability, and involuntary loss of employment.
What is Loan Protection (or payment protection programs)?
This is a cash benefit in the event of accidental death or if an accident causes specific permanent injuries.
What is Accidental Death and Dismemberment Insurance?
$20 minimum donation
What is the amount needed to join InFirst Responders?
You can find this score in our Mobile App, which is used in 90% of mortgage application decisions and determines an individual’s creditworthiness.
What is a "FICO Score"?
___ assist members with managing debt, money management, understanding your credit score, and setting financial goals.
What are "Financial Counselors"?
These plans will cover vehicles up to nine years old, with mileage up to 100,000 miles.
What is Auto Loan Protection/Mechanical Repair Coverage?
3 categories of property insurance offered through TruStage
What is Condo, Renters, and Homeowners?
$25 minimum deposit
What is the minimum deposit amount required to open a checking account, order checks, and debit card?
If you have a mobile device with this certain component, you can use ____ as a way to sign in without providing a password
What is "Face ID” or “fingerprint” authorization?
3 Types of Business Accounts we offer
What are "Business Savings, Business Checking, and Business Money Market"?
A solution for recurring home renovation expenses.
What is a home equity line of credit (or ELOC)?
Life Insurance is a term policy that increases when entering each 5-year band, starting and ending at what age?
What is 25 and 75?
This account can help you plan for your family’s future, eliminate the need for probate, and reduce estate taxes.
What is a Living Trust Account?
This is a way to deposit a check via mobile banking.
What is "RDC" (Remote Deposit Capture) or "Mobile Deposit"?
5.10% APY
What is "The 8-Month Certificate Rate"?
How do you process a member's mortgage loan request?
What is "By using the referral form on our website or contacting CUMA"?
800.779.5433
What is "The number to file an insurance claim"?
$250,000
What is the dollar amount insured by the NCUA on savings?
You can activate a debit/credit card, cancel or block a card in this tab of mobile banking
What is "Card Controls" tab?