FOH
There are credit card Receipts on the table
What is bring them to the server regardless of what is on the receipts
If there is downtime and there are no tickets.
What is this is a good time to make sure all prep is done, and everything is stocked for the evening.
Envelopes and gift cards start on?
What is December 1st.
Our SDS book is located
What is on the door to the Mop Room.
ADP is
What is our online system where we can see our paystub, taxes, deductions, and more
The correct way to set up a Table after a guest has left
What is ketchup bottle on the left, book in the middle, salt and pepper on the right.
We do this because it is aesthetically pleasing to our customers eyes and makes everything look clean and tightly.
If I portion something, it is important that I date dot it?
True or false
What is true.
If I don't date dot things then people don't know the rotation of food and sauces where now it becomes a health code Violation if we don't
If someone buys a $50 GC they also receive a $10 promotional ticket.
True or False
What is True.
For every $50 they spend they receive an additional 10
What temp. do the coolers have to be at
What is 33-40 degrees otherwise food goes bad and we have to throw it out
Ice bins and other tools used for food are okay to have on the floor?
True or False
What is False. It is against Health code and not to mention disgusting
There is a manager being the expo. It is okay to grab my own food and have more hands in the window?
What is no it isn't okay. This creates confusion and leads to food waste, confusion/anger among my fellow coworkers, and more issues for the restaurant.
What are the correct Temps for Sirloins, Ribeyes, and our Medallions?
Rare: 125
Medium Rare: 135
Medium: 145
Medium Well: 155
Well Done: 165
The duration of the envelopes are
What is December 1st to Dec. 31st
How long are sanitation buckets good for?
Who answers the phone and how do you answer it?
What is EVERYONE!!
"Thank you for calling Grizzlys. This is (Name), how can I help you?"
The concept of Adopt a booth is
What is a weekly cleaning task we all perform to make sure the restaurant stays cleaned and well maintained.
If the roto is kept at 300 Degrees, how long does it take the chicken to cook.
What do you say to a table when they receive and envelope?
Do not open this until Jan. 1st.
Make sure to open them in front of a manger, bartender, or server otherwise they are invalid
The 3 most common Food bourn Illnesses are
What is Salmonella, E.coli, and Nero Virus
The only people to park close to the door for any shift are?
What is the night manager, server, and cook(s) who are closing down the restaurant
At what point do I get a manager involved with my table?
What is after I have provided everything I can such as; replacement food item, a new beverage, and have continued to display a positive attitude
Name 4 Items on our menu which are gluten friendly or dairy free
What is Gluten Free Bun
Any of Our Proteins
Side Salads without Crutouns or Big Salads without the breadstick
BBQ is Gluten Friendly
What are some of the top prizes to encourage people to keep coming back to try and get?
What is a $500 gift promo, $250,
3 or 4 times it is required to wash your hands
What is touching your face, your hair, smoking, going to the bathroom, touching raw product, touching your phone, anytime someone has a gluten/dairy allergy, touching hands with someone else, handling money/credit cards,
Who is responsible for a guest?
Everyone!! Responsibilities are:
Host: Greeting the guest with a positive attitude to set the experience.
Server: Hitting table times, taking food and beverage orders correctly, communicating with tables about anything, and overall providing a great experience.
Cook: Make sure everything is cooked to Spec and accomplished in a timely manner
Manager: Table touching, touching base with the servers/bartender/host, cutting at appropriate times, and anything else that might go ire