Quality/Performance
The hallmark of our brand is?
Quality
This cycle's only options are Extra Dry or Top Rack Only
What is the Quick Cycle
Rebeka Rose, a family member of a client who frequently calls the GDH showroom is requesting a 1:1 demonstration on how to use the COVE, however, she is located in Canada. How did Caitlin help her?
Refer her to Steve Falls - Use the distributor's directory to find Canadian showrooms, refer to customer care, use the showroom locator tool on the website, and send an email with use/care info.
Which brand name shares a similar meaning as a small bay or coastal inlet?
COVE
After vigorous testing, with major components being subjected to extreme stress tests, the life expectancy of the COVE is?
20 years +
After Martha and Snoop prepared their families' holiday meal, they were looking to deep clean the Cove, what arms did they remove for ease of cleaning?
What are Upper and Lower Spray Arms
Brett Favre calls Katie to complain COVE dishwasher is too noisy, after a 40 min conversation she finds out his racks are causing squeaking noises, how does she help recover this fumble?
use the website to locate questions/answers- ( ball bearings/rack glides- dry use soap), refer to the certified service provider in his area, and have him talk with the showroom consultant for further help.
Fido has yet to forgive this person for leaving him in the car. ( Please note -Fido was not harmed in any way during this time)
Dan
Upper, middle and lower spray arms precisely push water through many jets; to leave dishes squeaky clean. How many are there in total?
What is 43
All cycles have a dry time except for this one…
What is the Rinse/Hold cycle?
Mr. Judge contacts the Mart showroom, he would like to celebrate his silver slugger award, and purchase some appliances; however he wants to meet with the chef nearest to this zip code 10101 before he purchases, how did Tamie and Allison help him?
SZWC website- use locator - showroom- scroll down to meet the chef, contact showroom, and/or chef-provided details.
The swag closet at one time had branded socks available, this person enjoys showing off these socks and others, especially at MidBest Meetings.
Bill
Quick Cycle and Light Cycle have shortened cycle times, what type of performance is impacted without altering the quality of cleaning?
What is drying performance
It took Bill Murray less time to prepare his favorite steamed chicken breast, and carrots using the CSO than this speedy COVE wash cycle to be completed.
What is a quick cycle ( 58 min) (per Mode Guide) Mini carrots = steam= 210F= 12-15min Chicken breast= steam=210F=10-18 min (int 165F)
When Giannis is not playing Basketball he likes to clean his dishwasher, he had many questions on the 4th of July but Ryan was not available to help, what info do you provide for future use?
Customer Care & Services Number (24/7)
From the launch to the current date (1/9/23), the Cove has been cleaning dishes in how many homes
What is ----All Time Cove Unit Sales- 4,641
Patrick Kane's prior dishwasher (the brand we will not say) sprung a leak, if only he purchased the COVE. What does the COVE water safety system consist of?
Base Pan, Float, Pressure Switch
After watching The Lord of the Rings- Return of the King, you only have 5 min left for your dishwasher to finish cleaning, what cycle will you run for your next REALLY long movie?
What is a Heavy cycle- lasting 3 hours 25 minutes (lord of rings lasting 3:20 min)
Rory McIlroy had to leave the course in a hurry, he was not able to wash his dirty golf balls. Since his wife hates Dirty dishes, he decided to test the cleaning power of the COVE by cleaning his golf balls using the Heavy cycle. 3 hours and 25 min later his wife decides to empty the dishwasher, to her surprise, the powerful 43-arm jets had done their job, however, she was not happy one was stuck. She called her local Scottish Dealer demanding a new dishwasher evoking her warranty. After exhausting all resources to find a solution the dealer contacts the MidBest for further assistance, what do they do?
Refer client Quintin, Dan, and Bill to explain the 5-year warranty does not cover any parts or labor to correct any defect caused by negligence, accident, or improper use, maintenance, installation, service, or repair, such as cleaning Golf Balls.
Michael Jordan made this number famous, if you take this number multiplied by 2, and then subtract five, this also equals the dB for the Cove Dishwasher
What is 41 dB (decibels)