L1
Password Changes
Any password changes shown in widget when password change filter selected
Posting items in risky categories like cars or electronics only
All user listings are high risk items like Vehicles, iPhones and other electronic products.
Tag for when user is taking the other users out off marketplace by giving/asking contact info. example: providing phone number, email, whatsapp, telegram, Zalo etc.
Off platform contact
A fake account in BD with messages of user acting as a buyer asking sellers to send a google voice code is the
Google voice scam
User facts
New Account / Low Age
Account with 30 days or less created
No post signals
If there are no listings in the account.
Tag for when user is replying in threads/ having good conversation, no signs of suspicious behavior in threads and no complaints from buyer/seller
Normal conversations
When a seller is intentionally sending a completely different item from what the buyer ordered is
SNAD (significantly not as describes)
A widget that houses records that are permanently stored events associated with a user. They record significant moments where some admin action has been taken, usually by Facebook or by the user themselves.
Admin Records Widget
Suspicious Logins
Login from a new device in last 90 days
Tag for when the post image has scammy behavior. Example: Contact landlord or giving phone number/email address in the post image.
Suspicious or scam signals in post image
The "No response to complaint after 7+ days and item >$50" tag is used for
Any job that has 7+ days with no seller response or resolution where the buyer has sent payment and item should be >$50 (7 days for Measurement as GRT states, and 3 for Review/Appeals, this might change in the future)
When a user intentionally creates a marketplace post on behalf of a scammer is a
POBOS Scam
A widget that is not as detailed as its backend counterpart but houses general account information such as logins, password changes, vetted signals, etc.
User Activity Widget
A high number of user reports
5+
The tag used for when no description of item or service in the listings or if description is similar to "Contact me for more information about item"
Vague Descriptions
When the buyer or seller does not hold a conversation about the item prior closing the deal, conversation goes straight to seller asking for a payment or buyer offering to pay
Rushing to payment conversation
An account that has a delta failure coinciding with a suspicious login from an unknown device & unvetted IP, and a DATR spike could be an indication that the account is
Compromised
Our most detailed SRT widget that houses all of the users account activity, where you can also view detailed device/ip information, etc.
Activity Log
Previous enforcements
Do not use - QA cannot see this and will never select. Any job with this tag will be failed
This tag is only used for accusations of fraud in MKP Posts or comments directly on the post (When a user makes a post accusing another user of scam) is
Accusation of fraud / scam
Accusation of fraud tag is used when
Any Accusation of scam from buyer or seller. Accusation does not need to be true or does not need to exist a proof of the scam.
Countries that we consider HRC (High Risk Countries)
BSG Comments Widget